Kitopi is the region's leading creator and partner for magical food experiences. With a purpose to satisfy the world’s appetite to create joy, Kitopi operates a portfolio of both invested and franchised F&B brands, serving as enablers in the food market by helping brands to grow and scale, both in the delivery and dine-in space. Launched in Dubai, UAE in January 2018, Kitopi has grown to become one of the greatest success stories in the cloud kitchen and food tech space. In July 2021, Kitopi announced its $415 million Series C funding round, led by the world’s largest technology-focused investment fund, Softbank Group Corp’s Vision Fund 2. This investment catapulted Kitopi to the prestigious Unicorn status, making it the fastest Unicorn to have emerged from the MENA region. As a leading food company, Kitopi’s growth has been fueled by its innovative and scalable software solutions. Kitopi’s kitchens are powered by its proprietary Smart Kitchen Operating System (SKOS) - an in-house suite of applications that optimizes cloud kitchen operations in real-time. As part of its growth roadmap, technological innovation, data science, artificial intelligence, and robotics will take center stage as Kitopi continues to reinvent the food industry as we know it today. With over 6,000 employees, Kitopi currently operates 200+ locations across the UAE, KSA, Kuwait, Bahrain, and Qatar. It operates its global Customer Experience Center in Dubai, UAE, its Engineering Hub in Krakow, Poland, and its Robotics Hub in Odense, Denmark. To meet Kitopi’s Kitchen goals, the Kitchen Manager is responsible for running a profitable kitchen and for making sure the kitchen meets our standards of quality, speed and accuracy. The Kitchen Manager works with his team to set the kitchen goals and create the plan to achieve these goals, following up on their progress, and providing coaching and direction to improve their departments to improve the kitchen overall.
What You'll Do
Along with our Operations Manager, sets and oversees the achievement of business objectives.
Ensures excellent kitchen operations in quality, speed and accuracy, to meet and exceed customer expectations.
Assigns tasks and keeps everyone accountable; oversees application of all processes as per SOPs.
Achieves sales and profit targets for the kitchen.
Ensures that all sanitation, safety and security policies are observed and enforced.
Manages productivity and staff cost.
Enforces strict compliance in line with the local municipality codes in the work place.
Supports new initiatives or expansion plans.
Acts as coach, accountable for recruitment, training, retention and engagement of the team.
Oversees the growth and development of employees.
Maintains effective working relationship between managers and team members.
Who Are We Looking For?
7+ years of relevant experience in operations and culinary management.
Excellent knowledge of Food Legislation, Relevant Codes of Practice & Quality Standards and Health & Safety Legislation.
Restaurant and Kitchen Management experience.
Strong background in a fast food and delivery environment.
Exceptional communication and organizational skills – able to speak and listen effectively; great written, verbal, and presentation skills.
