We are looking for a skilled Waiter to take orders and deliver food and beverages to our customers.
Roles and Responsibilities
Consistently exceed guest expectations
Ensure guest are satisfied with their food orders, beverages, and service standards
Upsell food and beverage items throughout the meal with an impeccable knowledge of the Brand Standards
Monitor guest's needs and promptly handle requests
Develop a positive, direct, and open relationship with all colleagues
Comply with health & safety, hygiene policies and procedure
Operations
Be aware of restaurant skills and standards, ensuring these are followed
Consistently follow the correct standards and Sequence of Service
Work as part of a team to help colleagues whenever possible
Make sure to understand the food and beverage Menus inside out
Accuracy and attention to details
Be aware of allergy information on menu items
Make sure that Food and Beverage knowledge are achieved to high standard
All food orders with customers are ensured and correct
Use the pad to take the order
All order is thru POS System
Work with bartenders to fill beverage orders
Work with pizzeria and kitchen staff to process and expedite food order
Make sure you participate to every single activity made to engage our guest, create the extra experience that is what is distinguishing us on the global market
Adherence to restaurant health and safety policies and procedures relating to fire, hygiene, and licensing regulations.
Work hygienically and productively
All maintenance matters are logged in the appropriate manner in a timely fashion and followed up as required.
Prepare the restaurant set up following the Brand's standards, make sure to be ready for the service time
Follow the grooming standards, and make sure that your uniform looks always immaculate
Be on time for your shifts, and be present for the briefings
