Ensure the efficient and effective management of the Events team towards attainment of the overall team goals, objectives; develop, motivate, support effective sales team. Develop and negotiate individual, group/or catering bookings through direct sales calls, special promotions, or any other activities with the Sales & Marketing Department to achieve objectives for Events sales volume and associated revenues; Set and develop goals to meet them and seeks out sources of new business. Prepare and customize sales proposals and service contracts to reflect the requirements of prospective clients; negotiates rates and prices within established guidelines; maintains documentation of all proposals, quotes, correspondence and contracts related to prospective sale [s] and sales accounts. Maintains contact with active accounts to promote repeat business; follow up periodically with former accounts to identify further need for hospitals services and to solicit return business. Prepare recurrent statistical reports which reflect all Event sales activities for the period; projects recaps and revises individual account revenues to provide timely and accurate data for inclusion in consolidated division forecasts. Attend regular meetings to discuss the process toward achieving business plan goals. Identify Event sales opportunities and to receive information on upcoming marketing packages; special events, holiday themes and related marketing/sales activities. Keep abreast of local hospitality market so as to be better informed of marketing opportunities for business trends which could have a direct/indirect effect on future Event sales; keep management aware of such information for use in formulating sales strategies and in future planning efforts. Perform related duties as required. Create/ motivate, develop, retain the Event sales team spirit; plan; supervise and evaluate work; develop; communicate; follows up; perform, lead/ demonstrate Kallista Holding / AL Jarra standard of sales services to ensure the team heading to achieve the division’s mission statement. Customer Service and Relations: The ability to determine and understand the customers’ wants, how the work unit can meet the customers’ needs, and the ability to ensure that work methods and procedures support quality service delivery.
Ability to take charge and initiate actions; to solve problems using continuous improvement ways /tools and processes; and to assume total ownership of the business unit’s goals, objectives, tasks and results. Also, the ability to create and maintain a workplace that encourages and allows everyone to contribute to achieve success. Communicate ideas, instructions, and information in a manner clearly understood by others in formal and informal situations. To maintain smooth operation Design arrangements and Events Introduce the modern concept of flowers & events design with the current trend. Must have long / extensive experience to meet the demand of Kuwaiti Society.
الدور الوظيفي: الإدارة
قطاع الشركة: إدارة
المستوى المهني: إدارة
Ensures that all the project requirements are taken care of; at the same time he/she ensures that the three constraints (quality, cost as well as time) that face every project are properly managed At times he/she may have to act like a customer representative and makes sure that they meet the needs of the client depending on their understanding of the firm they are working for. He/She may also often times be tasked with the role of arranging for and see to it that trade shows are carried out well. This includes but not limited to supervising or managing other staff involved in the trade show. They are expected to properly manage time and budgets that are set aside for the success of any given project. Involved in the recruitment of new staff that are required in the successful completion of any one project. A project manager works and liaises with outside vendors to make sure that all the materials needed for any given project are availed at the right time. The task of making all the necessary travel arrangements is also vested on the project manager. This includes securing hotel and meeting rooms if needed in a given project. Working with the stakeholders of the project in question to ensure that they are adequately informed on the project’s progress. Monitors progress of the project objectives through weekly progress meeting and set up priorities for project team members. Trains project personnel to reach goals for the project organization. Provides up to date information to management regarding progress of each projects & religiously observes and implements company policies. Ensures data quality in the different Service management tools Defines and drives overall customer satisfaction indicators and levels Development of succession plans and professional development within areas of responsibility. Oversees the Support Services budgets with the respective managers to ensure that spending is on-track and budget issues are identified and resolved in a timely manner He/She will accept leadership responsibilities for all internal and external project pursuit coordination. Internal leadership responsibilities will include managing all available resources within the organization He/She will act as the focal point for the development of relationships with defined end users Optimizes manpower, equipment, and materials allocation, and ensures no materials are wasted on assigned site. Meet with clients to determine scope of project and analyse systems and procedures. Maintain standards of safety and comply with Company’s Health, Safety & Environment Management System requirements Maintains a strategic working relationship with team and all key departments. Be a lead Ambassador of BIG at all times
الدور الوظيفي: غيرذلك
قطاع الشركة: إدارة
المستوى المهني: إدارة