Tetracom s.a.l. is one of the leading ICT integrators in Lebanon, since 1978. Tetracom offers turnkey solutions in the areas of Voice & Unified Communications, Enterprise Networking and Transmission, Security & Low Current Systems, and Software Development for the Middle East & African markets. Tetracom is Avaya’s partner, providing full integration services for: IP Customer Care solutions, Unified Communications, Converged Voice, Data & Multimedia Networks, IP Telephony solutions, Multimedia solutions, Unified Messaging products, IP Contact Centers, Self Service IVR applications on a multimedia service platform, Unified Management, Wireless Mobility systems and WAN switching products. Tetracom is LG-Ericsson’s Partner for their entire IP Telephony and Networking Solutions. Tetracom is also a certified partner of various specialty communications solution providers such as: LG-Ericsson for Unified Communications, Converged Voice, Data & Multimedia Networks, IP Telephony solutions, for Cisco-Tandberg for Video Conferencing & Telepresence Immersive solutions, Teledex for Hospitality analog & IP Telephone sets and finally ComSec Total Recall and Cybertech for IP & TDM Telephony recording solutions. Tetracom is Microsoft Silver partner for Unified Communications, Messaging, Operating Systems and Business Productivity suites. In addition to building in-house customized applications for its customers based on their own requests such as TMS Helpdesk & CRM Tool, Tetracom deals with many service suppliers to offer a number of off-the-shelf solutions for its clients such as Teleopti for Workforce Management. Tetracom is HP-Network Gold partner for LAN, WAN, WLAN and Intrusion Prevention and Cisco’s Premier certified partner and “Specialized in Cisco Advanced Unified Communications” since 2010. Other partners include: TippingPoint, Barracuda, Riverbed, 3M, Leviton, GE Security, Pelco CCTV, Autronica