Your web browser (Chrome 121) is out of date.Assistant Housekeeping Manager - Semiramis Intercontinental Cairo
Hotel Brand: InterContinental
Location: Egypt, Cairo
Hotel: Cairo Semiramis (CROHA), Corniche El Nil, P.O. Box 60, 11511
Job number: 126974
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As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Under the general guidance and supervision of the Executive Housekeeper or delegate and within the established IHG policies and procedures, Responsible for the cleanliness of hotel Rooms . Also, need to train and inspect the performance of assigned Rooms supervisors and attendants. Ensuring that all procedures are completed as per the hotel's operating standards. In charge and observe cleaning activity of Floors rooms, Service areas, Corridors Also responsible for ensuring that the attendants are equipped with proper supplies and equipment to perform highest level of cleaning.
Your day-to-day
1. To ensure that high level of personal grooming is maintained at all times 2. Interacts with Guests as well as individuals outside the hotel including suppliers, contractors. 3. Cooperates, coordinates and communicates well with other Department Heads or Assistants. 4. Oversees supervision of all Housekeeping Areas and Staff. 5. Monitors the H/K personal to ensure guests receive prompt and courteous service. 6. Monitors staff working schedules to meat peak and slack period including staff vacation. 7. Coordinates with F/O about accurate room status and additionally to communicate with engineering and laundry on maintenance report status and linen statues 8. Conducts routine inspection of all H/K areas including occupied rooms and VIP’s. 9. Assists on monitoring and controlling inventories of operating equipment, linen and uniforms. To ensure par stock are maintained and cost are controlled. Assist on the preparation of the annual budget. 10. Maintain “Open Door” communication for all housekeeping employees. 11. Makes sure that the staff follows the rules and regulations of the department as well as those of the hotel as a whole. 12. Ensures the Housekeeping Department operates within and guidelines set.
13. Interacts with guest as well as individuals outside the hotel including suppliers and contractors. 14. Conducts semi-annual performance appraisals, prepares actions plans to improve individual skills and knowledge if necessary. 15. Attend departmental meetings as well the monthly rooms division meeting 16. Prepare working schedule for all housekeeping areas 17. Staff selecting, hiring according to the job qualification.
18. Train and develop staff according to the pre set training plan 19. Measure on daily basis the compliance of set standards. 20. Periodically review and up date the departmental standards 21. Responsible for increasing and maintaining staff performance 22. To adhere to standards and procedures 23. To take disciplinary action when ever needed 24. Responsible for the cleanliness and hygiene within the working areas 25. Responsible for the repair and maintenance of all equipment and utensils 26. Assist in setting up the hotel annual budget 27. To complete all business plan issues 28. To hold departmental meetings and briefings. 29.Performs any other duties as required by the Executive Housekeeper. 30.Demonstrate awareness and adhere to the occupational, health and safety legislation, policies and procedures. 31.Be familiar with the Hotel safety, first aid, fire and emergency procedures and operating equipment safely and responsibly. 32.Report security incidents and accidents in accordance with the Hotel requirements.
What we need from you
A bachelor's degree or any relevant studies ideally. 5 years of proven experience in luxurious hotels as with relevant Training & certificates. Excellent communication skills in both directions of management and the scaled English language score for the position
As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.
