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CPD Sales Support
Location: Cairo, EG, 11835 Job Description
Now you can...
About You:
As a Sales Service Representative, you will demonstrate excellent interpersonal skills by building customer relationships at relevant levels and providing customer support for issues with maximum efficiency and accuracy. To be successful in this position, you will have 7+ years' expeience in sales service and/or supply chain customer service and a 4-year Bachelor's Degree. You will also have excellent organizational and project coordination skills along with the ability to prioritize tasks effectively and manage pressure to meet deadlines.
Job Requirements
Required Skills •STRATEGIC SKILLS
Decision Quality
- Make good decisions based upon a mixture of data, analysis, experiences & people's opinion.
Problem Solving
- Solve situations with minimum noise and without damaging relationship; diplomatic.
•ORGANIZATIONAL POSITION SKILLS
Career Ambition
- Ability to react well when exposure to new tasks that build new skills.
•OPERATING SKILLS
Informing
- Provide assertive information, briefly.
Time Management
- Use time effectively and efficiently. Concentrates efforts on the more important priorities
•ORGANIZATIONAL POSITIONING SKILLS
Organizational Agility
- Knows about how organization works (who to go to within)
•PERSONAL AND INTERPERSONAL SKILLS
Customer Focus
- Acts with customers in mind, be customer-oriented and responsive.
Interpersonal Savvy
- Relates well to all kinds of people. Interact positively and work effectively with others through good verbal and non-verbal communication, listening and assertiveness.
Negotiating
- Ability to negotiate in tough situations, with Both internal and external groups.
Required Experience:
•Background/Academic Qualification: University degree
•7+ years Experience: Previous Sales Service and/or Supply Chain Customer Service Experience
•Foreign Languages: English and any local language relevant for role
•Computing skills (Word, Excel, Powerpoint); SAP
•Financial Skills (quotes/ pricing/ budgeting & forecasting processes)
Personal and Interpersonal skills :
Team spirit
Empowerment
Ability to work under pressure
Integrity
General knowledge
Kindness and empathy
- Required languages:
Arabic, English. French is a plus”.
-Computer : knowledge of SAP or Sales Force is a plus.
At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability. Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more…
