Develop strong relationships with the product lines and in co-operation with the Delivery Management teams
Establish and foster strong relationships with colleagues in product development
Developing and designing of requirements for the CRM system in consultation with involved internal departments and subsidiaries
Formulation of technical requirements and concepts for the further development of technical requirements for the CRM system
Coordination and control of internal departments and external service providers in regard to CRM topicsProject / product management and rollout control
Further definition of the business requirements for a scalable CRM infrastructure
Requirements
Experience in delivering technical architectures that are robust, maintainable and scalable.
Ability to work in a fast-paced environment & keep pace with the business offering, technical innovation and market driven initiatives.
Able to share information with, transfer knowledge and expertise to/from team members.
Good experience of enterprise architecture tools (Enterprise Architect), data modeling tools.
Good understanding of overall Software Development Lifecycle (SDLC) processes, tools and technologies (including development tools, testing tools, configuration management and release management tools).
