Customer Success Officer

About Us:

Aumet is a leading provider in the healthcare industry, specializing in digital solutions that streamline processes between medical distributors and pharmacies. We are seeking a dedicated Sales Representative to join our team and drive the adoption of our innovative healthcare applications among pharmacies.

Responsibilities:


• Serve as the primary point of contact for pharmacy clients in Egypt, understanding their needs and goals.
• Collaborate with clients to implement our digital solutions and ensure a seamless onboarding experience.
• Provide ongoing support, training, and guidance to maximize the value of our applications.
• Proactively identify opportunities for clients to optimize their use of our solutions.
• Conduct regular check-ins and gather feedback to address any concerns or challenges.
• Advocate for client needs and collaborate with internal teams to meet their requirements.
• Monitor client usage and success metrics.

Requirements:

• Proven experience in healthcare sectors customer support is a plus.
• Strong communication and relationship-building skills.
• Ability to understand and convey technical concepts effectively.
• Excellent problem-solving and analytical abilities.
• Bachelor's degree in a relevant field.


Join Our Team:

If you have a passion for account management and a desire to contribute to healthcare innovation, we encourage you to apply and be part of our dedicated team. Together, we'll drive success and growth in the digital healthcare space.