For E-commerce platform; the key role of this position is to on-board new merchants to the platform and to manage the road map development and the operation of the platform (i.e. on-boarding and maintaining merchants).
For other platforms; is to manage the road map development and it’s Business development activities.
Defines and builds new digital and offline experiences for users on the company's apps as well as web platforms to address their needs while driving impact on the business.
Checks current product capabilities and possible enhancements
Scans the market for competitive analysis with other competitors
Supports Sales activities by providing tools for enhancements
Prepares road map for future product enhancements / adjustments as per customer requirements
Communicates with Marketing / social media agency for required campaigns and results
Acts as spearhead for Sprints to enable smooth communication with both Sales / Technical teams
Forms strategic partnerships with different parties (shipping companies, payment gateways …. etc).
Works closely with colleagues across functions to bring new innovative ideas to life and Handles internal communication with different parties including Marketing / Finance / Legal, etc…
Develops and executes A/B Tests to further accelerate the growth of buyers & sellers.
Analyzes data to inform decisions around user growth and monetization.
Tracks funnel metrics to build on product improvement.
Drives innovation, roadmap and design of entirely new experiences and features to deliver against team and company goals.
Drives cross-functional teams to flawless and timely executions.
Monitors and measures launch features and feed insights back into product development process.
Clearly communicates product plans, benefits and results, as appropriate, to a spectrum of audiences, from internal partners to all the company's employees.
Acts As Project Manager for the product
Follows up payments and deliverables for any expenditure
Other administrative activities
Promote a learning environment.
Encourage positive work spirits for motivational purposes.
Managing performance of team working in projects – if applicable.