Sales Manager (New Cairo)
Position Summary The Sales Manager should be able to define and execute a sales strategy that drives revenue growth through new business acquisition and customer retention/upselling for their territory. At the heart of this strategic role is hiring, managing, developing and coaching a sales team for delivering superb results measured in growing the business in Egypt. The Sales Manager is an ambassador of our brand and as such they are responsible for all customers in their territory - they must fully understand their needs, challenges and identify opportunities for positioning new products and services that help our customers to be successful and help us to better serve them. Key Responsibilities: ● Create and execute sales strategy to grow the business ● Maintain a retention rate of > 90% of existing clients ● Hire, Develop, and coach your team to adopt a consultative mindset and approach in managing customers and achieving sales targets ● Own the Weekly, Monthly and Quarterly forecasting and revenue expectations with predictability ● Collaborate with different internal departments to ensure all client requests are fulfilled within the defined SLA ● Role model operational excellence through having regular cadence with stakeholders/peers/team ● Serve as the escalation point of contact for all customer account management matters and help resolve in a timely manner ● Help your team to negotiate contracts and close areements to maximize mutual interest ● Meet with customers to assess their feedback, utilization and concerns and use customer meetings outcome as an opportunity to develop your team Desired Qualifications: ● Bachelor's degree in business, marketing, or science major ● 10+ years of experience, out of which 5+ years in B2B SaaS/Proptech sales and account management ● 5+ years in Managing direct/indirect sales teams ● Experience in hybrid model (Acquisition, Retention and Upselling) ● Solid track record of predictable forecasting on a Weekly, Monthly and Quarterly basis ● Experienced Sales coach who is focused on team development and team success ● Strong Analytical skills and a data driven approach in managing the business ● Strong service mindset that requires patience while dealing with different types of customers and employees ● Problem-solving skills to help resolve customer and employee complaints. ● Public speaking, communication skills, presentation skills, data translation skills. ● Adept in talking to key internal and external decision makers ● Assertive, influential and highly motivated with an ability to work in a target driven company ● Solid experience in using CRM tools (SalesForce/ Tableau experience is a plus) ● A good understanding of the real estate industry is a plus ● Arabic and English fluency is required Our promise to talent
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