About the job Senior Localization Business Development Specialist
Duties and Responsibilities:
Defining the scope of the project.
Confirming the receipt of each request in a timely manner.
Communicating internally & externally if necessary to create the project's prospect team members (internal stakeholders)
Informing the client of the internal proposed process and plans to meet the requirements and deliverables.
Solving any internal or external conflicts that may occur among the resources of the running project in order to meet the delivery date with the expected quality.
Communicating with the internal departments (translation, LE/DTP, VM, Finance, IT) to run the different phases according to the project's nature.
Recording the project's data in our status sheet/online system Projetex 9 and tracking the progress accordingly.
Following up on the POs and matching them with our internal system/records
Delivering the POs "clients" & invoices "freelancers" to the finance after confirming the rates and total amounts.
Assuring the customer satisfaction throughout the whole project process and following up with daily/weekly progress reports or conference calls.
Maintaining a healthy internal fruitful relation with our in-house and freelance resources to keep our production house stable and ready for challenges.
Attending conference calls and training sessions with the reviewers and language leads to assure that the latest client's instructions are followed.
Making sure that all the resources are using up to date TMs (Translation Memories), Glossaries, and style guides of the on-going project/account.
Develops new and entry level Project Managers through training and coaching opportunities and by creating methodologies, tools, and checklists to improve the project management process.
Skills/Qualifications:
Excellent verbal and written English communication skills
Excellent presentation/communication skills, with the ability to clearly present the localization life-cycle to clients
Organizational and leadership skills
Proven abilities in project planning, resource and risk management
Problem-solving capabilities
Quality and detail-oriented
Strong team player in a multi-language/multi-cultural environment
