Business Analyst

Responsibilities: 

• Under general direction, formulate and define system scope and objectives using knowledge of information technology and industry knowledge/requirements.
• Act as a liaison between customer and technical solutions/support groups, using strong communication skills to elicit, document, analyze and validate business processes, systems, and solution requirements.
• Research, identify, and specify solutions to problems.
• Support and conduct visualization, user experience and configuration elements of solution design.
• Document requirements specifications using high-maturity methods, processes and tools.eg (Microsoft Visio or Lucid Chart )
• Support requirements management and change management processes.
• Support aspects of the business cycle, including proposals, feasibility studies, and implementations.
• Should have a strong understanding of product, use cases, user journey (flow), business requirements and integration

Requirements: 

• Business Analysts in this role will have successfully demonstrated the following skills.
• Requirements Elicitation - researching, interviewing.
• Requirements Determination - using structured, repeatable processes for documenting, analysing and validating requirements.
• Structured Requirements- capturing details with precision; driving out ambiguity; ensuring consistent understanding across clients, designers and testers.
• Scope Management - defining scope, managing expectations, identifying potential change
• Requirements Management - creating and maintaining baselines and traceability
• Change Management - identifying, assessing and managing changes
• Creativity and Problem Solving - bringing innovative ideas to complex problems
• Collaboration - building relationships and working effectively with internal and external teams, at all organisational levels
• Verbal: explaining, questioning, exploring and listening
• Written: presenting information and communicating concepts to business and technical audiences at all levels.
• Flexibility: Candidates must be flexible and able to adapt quickly and confidently to rapidly changing roles, objectives, and priorities.
• Educational background should include a Bachelor's degree in a technical or business discipline or a Master's degree