Quality Analyst for an outbound call centre, your primary role is ... on the performance of outbound call center agents. Detailed job description for ...
this journey. Transformation of traditional call center systems and processes to an ... development for omni-channel experience, agent desktop creation and customization for ...
this journey. Transformation of traditional call center systems and processes to an ... development for omni-channel experience, agent desktop creation and customization for ...
.g. agent vs agentless deployment Work with the Security Operations Center for ... as required Participate in on-call rota Qualifications A security mindset ...
in travel. Positioned at the center of the travel, we shape ... and hotel reservation networks, travel agent terminals, and scores of other ... Portfolio of Products via Phone, Call-Back,...
, test specifications etc. Listen to call, read transcripts and understand business ... problems and frame solutions. Contact Center Experience: Working knowledge in contact ... center...
, test specifications etc. Listen to call, read transcripts and understand business ... problems and frame solutions. Contact Center Experience: Working knowledge in contact ... center...
Conversational AI technology with contact Center Experience: ·Conversational product knowledge, CX ... directly with clients on Contact Center Analytics use cases. Should have ...
in travel. Positioned at the center of the travel, we shape ... and hotel reservation networks, travel agent terminals, and scores of other ... teams. Communicate system owners/on call...