Client Service - Analyst

Job Responsibilities

• Ownership and oversight of the function, making sure requests are understood, completed & delivered with highest accuracy & timeliness.
• Complete various ad-hocs, custom reports & other tasks as assigned.
• Steer local and global strategic initiatives on process improvements, transformation and control enhancement.
• Understand the numbers being reported, build the domain expertise including product knowledge.
• Escalate issues / concerns to senior management as necessary; Assist the team with issue resolution and manage escalations and expectations.
• Prepare internal MIS and other management reporting as assigned.

Required qualifications, capabilities and skills 

• Graduate with 4-5 years of experience / Post graduate with 2-3 years of experience in finance. MBA in Finance Preferable.
• Microsoft Excel, PowerPoint, Word, Adobe Acrobat and Outlook skills (intermediate/advanced)
• Excellent communication skills, both verbal and written; excellent writing skills in English
• Strong work ethic and positive attitude
• Ability to work collaboratively with local and global teams, as well as on own initiative; sensitivity to different cultures and working styles
• Need to be a self-starter, creative and be able to prioritize key tasks effectively 

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.