We are seeking an outstanding Order Capture Director/Chief Product owner to drive future of our Go-to-Market sales systems, specifically around the Conga Suite, which includes tools for Salesforce automation, contract management, quote generation, and would be responsible for overseeing the product development lifecycle of Order Capture/Conga-related products or services. You will partner with our segments, regions, global sales operations, digital, commercial engineering, customer to cash and data & analytics teams to lead the Order Capture strategy and roadmap.
The Order Capture Director/Chief Product Owner will be responsible for the strategic development and management of Order Capture/Conga product offerings. This role involves working closely with cross-functional teams to ensure that the products align with customer needs and company goals. The Order Capture Director will lead the product vision, roadmap, and product lifecycle from conception through release, ensuring the delivery of high-quality solutions that deliver value to our customers. The Order Capture Director will strategically lead and mentor a team of supporting Product Owners and Product Managers.
You will oversee the process, business requirements gathering, design, bring industry best practices, trends and issues, and innovative solutions to our Commercial Excellence organization. You will validate from a business process prospective that the overall solution design meets and supports the business goals and/or objectives, as identified in the visioning sessions and through general interactions.
The ideal candidate will bring technology-enabled, large-scale Business Transformation experience and knowledge of industry trends, leveraging this credibility as a strategic advisor to our Sales, Systems, Global design, and technology partners. Critical to the role is the ability to think strategically about business and technical challenges as you drive efficiencies and quick innovation available on our Go-to-Market Systems. You will possess strong facilitation, data analytic and synthesis skills, with the ability to align diverse stakeholders on a common path forward, ensuring Business and IT leaders embrace joint ownership for results.
About the Role
In this opportunity as Director Order Capture, you will:
Define and communicate a clear vision for Order capture solutions, aligning with the company's strategic objectives and customer requirements.
Own the product roadmap and prioritize the backlog to ensure that the team is focused on delivering maximum value.
Collaborate with stakeholders across the company, including sales, marketing, customer success, and engineering teams, to gather product requirements and feedback.
Translate business strategies into product strategies, plans, and initiatives.
Maintain a deep understanding of the market, customers, competitors, and technology trends to inform product decisions.
Lead the product team, including product managers and owners, to achieve product goals and ensure a cohesive user experience.
Oversee the development and maintenance of product documentation, user stories, and use cases.
Monitor product performance and make recommendations for enhancements or adjustments.
Serve as the primary point of contact for all product-related inquiries and work collaboratively to resolve any issues that arise.
Ensure compliance with legal, regulatory, and security requirements.
About You
You're a fit for the role of Director Order Capture if your background includes:
Overall 15+ years of experience of which 10+ years of proven experience as a Product Owner, Product Manager, or similar role in product management, particularly with SFDC and enterprise software applications.
Strong understanding of the Salesforce platform and Order Capture/Conga solutions with exposure to key integrating technologies such as SAP/Hana
Results-oriented, impact driven and strategic thinker that enjoys helping stakeholders from current state to future state
Thrive working collaboratively and cross-functionally, particularly with Sales, Solution and Technical Architects, Designers and External Partners
Excellent leadership, communication, and interpersonal skills.
Expert in Agile methodologies and product development life cycles.
Ability to analyze and synthesize complex data to inform decision-making.
Bachelor’s or master’s degree in business, computer science, or a related field.
What's in it For You?
You will join our inclusive culture of world-class talent, where we are committed to your personal and professional growth through:
Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected
Wellbeing: Comprehensive benefit plans; flexible and supportive benefits for work-life balance: flexible vacation, two company-wide Mental Health Days Off; work from another location for up to a total of 8 weeks in a year, 4 of those weeks can be out of the country and the remaining in the country, Headspace app subscription; retirement, savings, tuition reimbursement, and employee incentive programs; resources for mental, physical, and financial wellbeing.
Culture: Globally recognized and award-winning reputation for equality, diversity and inclusion, flexibility, work-life balance, and more.
Learning & Development: LinkedIn Learning access; internal Talent Marketplace with opportunities to work on projects cross-company; Ten Thousand Coffees Thomson Reuters café networking.
Social Impact: Ten employee-driven Business Resource Groups; two paid volunteer days annually; Environmental, Social and Governance (ESG) initiatives for local and global impact.
Purpose Driven Work: We have a superpower that we’ve never talked about with as much pride as we should – we are one of the only companies on the planet that helps its customers pursue justice, truth and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
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Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
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