Process Mining Engineer - Celonis/ARIS-(2400004329) Job:Technology Primary Location:Asia-India-Bangalore Schedule:Full-time Employee Status:Permanent Posting Date:04/Apr/2024, 6:26:55 AM Unposting Date:Ongoing
JOB SUMMARY
We are seeking a talented and passionate, senior individual to join Standard Chartered as the Associate Director, Process Mining Engineer in the Group Transformation Office (“GTO”).
The Group Transformation Office drives and executes the overall strategic transformation agenda. The team works under the guidance of the Global Head, Transformation, Chief Transformation, Technology and Operations Officer and Transformation, Technology and Operations (“TTO”) MT. The office also collaborates closely with senior business and functional leaders across the Bank to build and drive the Bank-wide transformation.
Operational Excellence (“OE”) Process Mining (“PM”) is an integral part of the Group Transformation Office, and this role provides thought leadership and steer to Bank-wide Operational Excellence efforts in close partnership with senior management. The role requires driving holistic change by coaching and empowering people through multiple levers including process taxonomy & constructs, process reengineering, structural changes, digitisation, policy streamlining, targets and tracking, training, and accountability.
Specifically, this role will contribute to establishing the data engineering framework for digitizing process analysis and process improvement, directly involved in both the execution of lighthouse PM initiatives, as well as the development of a scalable, configurable, and robust data transformation machinery that will allow for PM to become an embedded practice across the bank. Contributing to a community of practice and PM engineering training curriculum, this PM engineer will role-model process-driven, end-to-end thinking and scalable data engineering practices.
The Associate Director, Senior Process Mining Engineer is a global role based out of tbd.
RESPONSIBILITIES
Strategy
Contribute to future evolutions of the process mining engineering framework
Review and adopt technological advances in large scale data management and engineering
Partner with other functions to embed holistic process tracing in systems and operations across the bank to maximize process mining coverage and thereby achieve targeted efficiency outcomes
Process Mining
Strong Expertise on performing process mining using standard tools like Celonis, SoftwareAG ARIS or similar process mining tool
Building a modular process mining data framework to maximize data transformation scalability, reuse, robustness, and performance
Technical project delivery and ongoing maintenance of data pipelines
Monitor ETL runs and optimize execution speed and robustness
Embrace professional software development and large-scale data engineering practices
Assimilate unknown process domain and terminology quickly
Correlate process execution with underlying data traces; locate, explore and quality-assess
Guide data scoping and technology toolset selection to streamline project delivery
Collaborate with PM architecture for data quality and business volume validation
Develop data transformation procedures (e.g. PySpark) for large scale (100GB+) process mining data sets based on big data file systems (e.g. Hadoop, Delta Lake)
Develop delta update methodology and procedures
Validate information across multiple stakeholders and distil common threads and recommendations
Mitigate risks and impediments for project delivery
Nurture relationships, build network across key roles in business
Reflect on impact of changes in data scope and/or analysis approach and mitigate related risk early
Community
Contribute to PM community of practice (engineering angle)
Run PM engineering training sessions
Advocate for and role-model process- and data-driven holistic (end-to-end) mindset
Present process mining engineering approach, lighthouse project briefs and lessons learned in various tech forums
Collaborate with adjunct fields, like automation, simulation, process design
Risk Management
Identify and raise risks and missing/ineffective controls
Engage process and risk owners to ensure mitigation of raised risks and missing/ineffective controls
Governance
Refine technical PM delivery methodology and tracking of optimization potential
Contribute to the technical PM training curriculum
Nurture and streamline collaboration model with (business-centric) PM architecture team
Capture lessons learned and derive/design improvements on the PM data transformation
Be aware and understand the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.
Key Stakeholders
Global Process Owners (“GPO”)
Product Owners (“BPO”)
Process/Subject Matter Experts
Process Operators
Operational Excellence, Transformation and Lean Practitioners
