Job Details:Job Description: Leads and directs a team of customer quality and reliability engineers and guides their functions, activities, and responsibilities. Provides guidance to product and design teams to create, maintain, and continuously improve quality standards and targets. Integrates all available customer quality intelligence to project future quality system needs. Manages complaint resolution program, develops key metrics to track complaint redressal status and customer satisfaction feedback. Negotiates with and influences cross functional teams and business partners to remove barriers and drive results without compromising the overall quality of the end deliverable. Responsible for enabling teams to execute through clear goal setting, facilitating work, maintaining accountability, applying differentiated performance management, and driving team results. Drives results by inspiring people, role modeling Intel values, developing the capabilities of others, and ensuring a productive work environment.
Qualifications:� BS in EE with 5+ or MS in EE with 4+.
� Very good written and verbal communication skills.
� Project or Program management experience is a plus. Good organization skills and should know Excel, Confluence (updating Wikis) and bug tracking tools like Jira.
� Knowledge of FPGA software and IP flows. Ability to do root-cause analysis, triage defects and assess potential customer impact. Scripting knowledge (Python and Perl) is a plus.
� Ability to actively contribute towards the release convergence process including tracking and analyzing Release Quality metrics and KPIs.
Job Type:Experienced HireShift:Shift 1 (India)Primary Location: India, BangaloreAdditional Locations:Business group:The Programmable Solutions Group (PSG) was formed from the acquisition of Altera. As part of Intel, PSG will create market-leading programmable logic devices that deliver a wider range of capabilities than customers experience today. Combining Altera's industry-leading FPGA technology and customer support with Intel's world-class semiconductor manufacturing capabilities will enable customers to create the next generation of electronic systems with unmatched performance and power efficiency. PSG takes pride in creating an energetic and dynamic work environment that is driven by ingenuity and innovation. We believe the growth and success of our group is directly linked to the growth and satisfaction of our employees. That is why PSG is committed to a work environment that is flexible and collaborative, and allows our employees to reach their full potential.Posting Statement:All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.Position of TrustN/A
Work Model for this Role
This role will require an on-site presence.
