Relationship Service Manager (RSM) GSC’s

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Relationship Service Manager

What you’ll do: 

The Role

• Proactively manage all aspects of administrative/ orchestration support to RM’s / portfolio of clients, ensuring high quality of service always delivered.
• Work alongside Client Managers and Client Service Managers, taking responsibility for the operational effectiveness of the client relationship, helping clients and RM’s navigate HSBC’s Global network, local coverage, and product support teams.
• An additional focus is on identifying and streamlining operational inadequacies that will deliver improvements in the client experience / process efficiencies.