Sample Only Project Manager | Research Operations | Noida Area / Remote

Savanta is a thriving data, research and insights consultancy. Born when five best-in-class specialist agencies joined forces, we offer a full range of integrated intelligence services at global scale – married to deep sector, issue and methodological expertise – delivered with entrepreneurial spirit and a client-first mindset. All to help inform and inspire our clients to Make Better Decisions.

At the heart of Savanta is a brilliantly talented Research Operations team based in London, Toronto and our growing base in Delhi / Noida, where we currently have an opportunity for an experienced research operations professional with a strong background in Sampling to join the team as Sample Only Project Manager.

The Role

As Project Manager, you will be an expert in delivering projects to exacting client specifications, timeframes and within Savanta's quality standards. The role requires a well-organised and detail-orientated individual who can comfortably manage multiple projects simultaneously, meet deadlines and tackle challenges with a positive, can-do attitude.

Day-to-day your core responsibilities will extend to:

• Sampling online surveys using multiple sampling platforms available to Savanta. The role will require sample link set ups, quota management throughout the fieldwork period, and reconciling projects in a timely manner.
• Working collaboratively to deliver projects that meet client's needs within prescribed timeframes;
• Adhering to 'Right First Time' policy for quality control and accuracy; always striving for perfection and best practice;
• Simultaneously managing multiple projects, ensuring all deadlines are met and quality controls are upheld;
• Working independently on projects when required and collaborating as a strong team member;
• Assisting others when workloads require and embracing Savanta's brand values.

About You 

Savanta always strives to enhance our diverse and inclusive culture with individuals who embody our values: We are Empowering, Curious, Entrepreneurial, Collaborative and Brave, and we believe this is what makes Savanta a great place to be – talented people who want to deliver the best outcomes for their clients and for each other.

In addition to these qualities, our ideal candidate for this role will have:

• A minimum of 2 years’ experience of sampling using an internal sample platform, or experience sampling via an exchange platform.
• Knowledge of quota management, fieldwork management including client contact and troubleshooting issues with re-directs and IDs
• Proven ability to prioritise and coordinate multiple projects for on-time delivery;
• Advanced English language communication skills - both verbal and written;
• Excellent interpersonal skills with the confidence to engage with people at different levels in various locations globally (clients and colleagues, junior and senior, technical and non-technical;
• Ability to adapt and remain focused in a dynamic, fast-paced and growing business;
• Ability to commit to occasional extended work hours when required to reach goals;
• Exceptional attention to detail with an analytical problem-solving mindset;

Why Join Us

With teams in the UK, US, Canada, and India, over 650 staff globally, and ambitious growth plans, Savanta offers the benefits of scale, whilst our specialist teams make life at Savanta feel more like working at a smaller agency. Our client portfolio includes some of the world’s best-known brands, including Sainsbury's, Heathrow, Samsung, Toyota, NatWest Group, Sky, The British Red Cross, Citizens Advice, Gousto and Sport England.

Part of the vibrant Next 15 Communications Group, we have an entrepreneurial company culture that actively recognizes and values its people, we offer competitive perks, provide unrivalled scope for career development and actively encourage flexible working practices.

Savanta is committed to being an equal opportunities employer and continuously strives to be an employer of choice. Our people are our greatest asset - we value workplace diversity and inclusion, oppose all forms of unlawful discrimination, and welcome applications from suitably qualified candidates of all backgrounds.