Senior Manager _ Process Designer_Pune

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

In 2009, _VOIS started operating in India and now has established global delivery centres in Pune, Bangalore and Ahmedabad. With more than 14,500 employees, _VOIS India supports global markets and group functions of Vodafone, and delivers best-in-class customer experience through multi-functional services in the areas of Information Technology, Networks, Business Intelligence and Analytics, Digital Business Solutions (Robotics & AI), Commercial Operations (Consumer & Business), Intelligent Operations, Finance Operations, Supply Chain Operations and HR Operations and more.

Role Purpose :

Govern all changes to the Core Business Model (CBM) impacting Human Resource Management (HR). Partnering with the HR digital road map to bring innovation and competence within HR processes. Ensure CBM is maintained, published and validated and that errors and non-compliance are highlighted and addressed. Analyse process conformance and performance and highlight opportunities for improvements.

Key accountabilities : 

• Own and manage end-to-end the functional governance framework as key deliverables to ensure functional objectives and initiatives are effectively monitored, with Vodafone Process. Management Methodology.
• Develops, delivers and advises on processes and activities for the delivery of business change/transformation programmes, for driving efficiencies and reducing waste across the business
• Approve or reject change requirements (demands) impacting HR Core Business Model as part of the EVO Demand Management Process.
• Partnering with the HR digital agenda for bringing innovation and competence in the HR processes.
• Advocates the Process Improvement model, acting as the gatekeeper for maintaining integrity in the processes, its documentation, and enabler for change management methodologies, which interact across functions. 
• Collaborate with cross functional process team for those changes which has possible impact across others function and processes, ensuring changes are approved subject to proper impact assessments and alignment.. 
• Ensure changes to HRM CBM process changes are aligned to Global Policy, Vodafone Strategic, Transformation and Change objectives, Risks and Controls.
• Making sure that privacy is embedded in the process design, securing compliance with GDPR rules (privacy by design).

• HR Professional Qualification (e.g. CIPD) or equivalent work experience
• Process Management qualification (e.g. Six Sigma) or equivalent work experience.
• Hand on Experience in all the Employee Journeys.
• Strong HR Transformation experience.
• Strong understating on Process Governance Methodology.

India:

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion, Top 10 Best Workplaces for Women, Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

 By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

 Apply now, and we’ll be in touch!