HP is looking for a highly capable Senior Manager to be a lead Agile Coach as well as to manage team of Agile Coaches. The expectation is to help enable more effective ways of working across our Print organization. It is an exciting time to be at HP, as our services and solutions businesses are growing fast! The Print organization has grown significantly, and we need to evolve the way we work to keep up. This role will be a part of the ADAPT Strategic Program that is driving the definition and implementation of an Agile@Scale transformation across Print organization, covering multiple geographies and technologies.
The role will help define and implement our agile strategy and business agility roadmaps. It also includes mentoring team of Agile Coaches to help our internal customers achieve their desired outcomes. As lead coach and the expectation is to train and educate on agile principles and tools and provide coaching toward improved ways of working. The overall goal is to enable and equip individuals and teams to use agile ways of working to achieve better business outcomes across the organization. The Business Agility Manager and the team will collaborate with various teams and departments, including software development, testing, program and product management, support, etc. to improve portfolio management, coordination at scale and foster other new ways of working. They will also promote a culture of continuous improvement to facilitate the delivery of valuable technology solutions rapidly, collaboratively, and reliably to the organization.
Responsibilities:
- Role is mix of two - Individual Contributor (60%) as lead Agile Coach and Manager (40%) to manage, mentor team of Agile Coaches.
- Work closely with the Technical Program Management Organization and Print Hardware, Firmware and Software teams to assess current state while also defining, implementing, and operationalizing an agile roadmap and ways of working
- Coach and mentor business units within the organization to adopt and grow agile mindsets, practices, and ways of working to deliver customer value
- Assist in the development of training and leading workshops to educate individuals and teams on agile principles, values, and practices
- Help teams realize product goals through modern product-management techniques
- Define, implement, and enable internal customers to use agile flow metrics in areas that generate value and indicate potential problems/risks. Assist teams with implementing solutions to remediate those problems as well as proactive solutions
- Help implement Portfolio Management and scale agility to enable product teams to effectively plan, manage dependencies and risks, while successfully delivering strategic goals
- Support and enable teams to effectively use tools to enable iterative and incremental delivery
- Ensure a balance of autonomy and consistency across the teams and business units, where needed, to ensure successful scaling and portfolio management
Knowledge & Skills:
- Experience in leading teams of senior SMEs
- Knowledge and experience of lean-agile practices from serving as program level coach, transformation office coach or lean-agile champion.
- Extensive experience in agile frameworks such as XP, Kanban, Scrum and Modern Agile
- Experience coaching in large-scale agile transformations from pilot through full-scale implementation.
- Lean mindset, agile coaching, and mentoring expertise to facilitate product intake and refinement, story mapping, development, and delivery best practices.
- Ability to facilitate discussion at all levels of the organization to resolve conflicts.
- Excellent analytical, organizational, and interpersonal communication skills.
- Experience in Jira administration and workflows preferred.
- Understands software development processes and procedures, particularly in a cloud platform environment. Has familiarity with Firmware and hardware SDLC processes as well.
- Experience in managing Portfolios, Programs and funnel
People and Leadership Skills
- Passionate about communication, group dynamics and coaching others.
- Strong collaboration and influencing skills; Ability to establish and maintain strong relationships.
- Effectively navigates all levels of the organization to influence the necessary culture shift to help the organization realize its goals.
- Ability to coach leaders and team members on overcoming organizational impediments.
- Brings the right questions and challenges people in their thinking.
- Deploys strong communication and problem-solving skills at all levels of the organization.
- Exhibits patience and resilience in the absence of clear signs of success and progression.
- Awareness of and ability to foster psychological safety.
- Ability learn and evolve collaboratively to drive Management of Change working with business SMEs,
Education and Experience
- Four-year or Graduate Degree in Computer Science, Information Systems, or any other related discipline or commensurate work experience or demonstrated competence.
- Typically has 10+ years of job-related experience or 8-10 years of management experience, preferably in systems engineering, computer programming language, or a related field and 7+ years direct experience in Agile Transformation.
- 7+ years working as an Agile coach
Cross-Org Skills
- Customer Centricity
- Prioritization
- Resilience
- Team Management
- Strategic Thinking
Impact & Scope
Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.
Complexity
Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
