Experian unlocks the power of data to create opportunities for consumers, businesses and society. We gather, analyze and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 17,800 people in 45 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow.
Job Description
Experian Consumer Services – Careers That Define “What’s the Next Big (Data) Thing” for Consumers?
What could be more exciting – personally and professionally – than being part of a “disruptive” business? Consider taking your career to the next level by joining the Leader that continues to disrupt the competition. As the “disruptor” and market leader we pride ourselves on building new markets, leading the pack through continuous evolution and innovation. It’s a position Experian Consumer Services has enjoyed for more than a decade and we’re always looking for the talent that can help expand that lead.
These days, the “next big thing” is often “the next Big Data thing.” Experian Consumer Services offers an opportunity to lead the charge in turning consumer data into something people use and value every single day. We live in a world where information is a means to improving lives and we challenge our team to do just that: improve lives with our products.
As a senior member of the Application Operations Team, your initial task will be to understand application architecture, provide observability, identify efficiency and stability solutions, and drive resolution for a subset of Experian Consumer Service’s 24/7 SaaS applications. You’ll be embedded in various development teams to understand how the system is changing while acquiring the necessary domain knowledge to identify gaps and document workflows as well as build monitors for these services. This information will be used to coordinate with Operations, Security, and Quality Assurance teams, among others, to raise awareness and increase stability. This position requires a holistic approach to troubleshooting and an innate need to optimize, harden, and automate tasks to prevent and recover from outages or other customer issues.
What you’ll be doing:
Responsibilities:
Able to work independently and offer insights and analysis on existing services.
Understand full stack workflow and assist in documentation.
Verify, validate, and build monitors for services.
Performance considerations are second nature.
Works effectively in a collaborative, fast-paced team environment.
Participates in the estimates for projects based on interface wireframes/desired functionality.
Research emerging topics related to assigned tasks.
Participates in all pertinent project meetings.
Provides appropriate research to support business and information technology groups within the organization.
Advises on options, impact on other business processes, and system priorities.
Prioritizes assigned tasks and keeps the manager up-to-date on status and roadblocks.
5-8 years working experience in software development.
Proficient in developing service-oriented (SOA) and REST architectures.
Experience in these programming languages Python, Java, .net, Php.
Experience with cloud development on the Amazon Web Services (AWS) platform with services including API Gateway, Lambda, EC2, ECS, SQS, SNS, Fargate, Dynamo DB and Aurora DB.
Strong knowledge of architecture and design fundamentals with design patterns, data structures and application scalability/reliability.
Experience with object oriented and multithreaded programming including concurrency control.
Experience with logging and monitoring tools such as Datadog and Splunk
Strong background in database design concepts and data modeling.
Computer Science Degree or equivalent.
Soft Skills:
Strong knowledge of software development and project management methodologies.
Strong problem solving and analytical skills.
Excellent organizational skills.
Recognize and acknowledge the value of other’s contributions.
Must possess excellent time management and prioritization skills.
Demonstrates critical thinking capabilities and follows through with internal and external customers.
Work with management to measure and improve customer satisfaction.
Excellent written and verbal communication skills (fluent in English).
Experian Careers - Creating a better tomorrow together
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