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Team
The Release Program Management team takes large, company-wide, highly visible programs from vision to release. We facilitate ServiceNow’s overall release process through key partnerships with technology and business stakeholders. We work hard to ensure high quality on-time releases that delight our customers.
Role
As a Staff Technical Program Manager on the Release Management Team, you will be responsible for managing operational release programs and leading strategic projects from start to finish. You will be responsible for providing innovative ideas to improve business processes and tools while executing daily program oversight of progress, tasks, and risks. Your primary focus will be supporting product and engineering teams throughout the end-to-end release process, but your responsibilities will also include cross-functional coordination with downstream stakeholders such as legal, go-to-market, and customer support. Each day you will exercise key skills such as conflict resolution, cross-team collaboration, as well as asking and answering questions with precision.
What you get to do in this role:
In order to be successful in this role:
We need someone who is process-oriented, results driven, and able to drive the software release process. The key to success is the ability to be a flexible thinker and an outstanding communicator who is comfortable working cross-functionally with various stakeholders across organizational boundaries.
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
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