Technical Analyst - IAM Operations Support

Job Description

Title: Technical Analyst - IAM Operations support

Department: Global Cyber & Information Security

Location: NCR, India

Reports To: Technical Consultant - IAM Operations

Level : 3

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

Department Description

The global cybersecurity & Information security (GCIS) department is a part of the Global Technology department.  The Technology function provides IT services to the Fidelity International business, globally.  These include the development and support of business applications that underpin our revenue, operational, compliance, finance, legal, and marketing and customer service functions.  The broader organisation incorporates Infrastructure services that the firm relies on to operate on a day-to-day basis including data centre, networks, proximity services, security, voice, incident management and remediation. 

Global cybersecurity & Information security (GCIS) is responsible for:

• Cyber Security: Protecting the Technology Environment from internal and external security threats,
• Application Security (through secure coding practices, penetration testing, and developer training)
• IAM Operations – working to principles of least privilege, access appropriate to role, and Role Based Access Control Security Assurance & Compliance
• Infrastructure Security
• Vulnerability Management
• Security Engineering and Architecture
• IAM Product – working on engineering, supporting & implementing new IAM solutions providing security controls in products like Identity governance & administration, Privileged access management, PKI and Enterprise directory services.
• Cyber Defence Operations

Team & Role Description

As part of the GCIS group, the Identity & Access Management Operations (IAM Operations Support) function is responsible for managing access to FIL applications and infrastructure. The team enforces principles of least privilege, working in a controlled and regulated environment. The IAM Ops team carry out the following key tasks – provisioning/de-provisioning, access review and recertification, role management, access request support, audit support, and other access related activities. There teams is based in India, UK, Ireland, and China.

The role will play a key part in Role management of the applications in the existing and new IGA platform. As a part of implementation of new IGA platform, it will take end to end ownership of specific stream of operations readiness. This means, working with Business Analysts to define, refine the processes. Identify the Risks, Assumptions, Issues and Dependencies that need to be managed for accepting the system to production. The selected person will play a key role towards operations readiness strategy, using their experience to guide changes with regards to both process and technology. Person should be comfortable working across all levels of business, including interfacing with members of the FIL senior executive management team. Hence one must have excellent customer service, communication and interpersonal skills.

Key Responsibilities

As part of the wider GCIS group, the Identity & Access Management (IAM) function is responsible for managing access to FIL applications and importantly ensuring access is provisioned appropriately, according to role. The team enforces principles of least privilege, working in a controlled and regulated environment. The IAM team carry out the following key tasks – provisioning/de-provisioning, access review and recertification, role management, access request support, audit support, and other access related activities.

• Complying to the Role Based Access Control approach
• Working with business departments, data owners, and others to ensure that Business Roles/Functional Roles are maintained that meet the business requirements
• Adherence to strict security procedures and Fidelity Information security policies and standards
• Ensuring standard approach across all Business Roles and minimise any anomalies
• Perform analysis & remediation activities to ensure security compliance
• Co-ordination with other Business Units for operational work
• Timely reporting of the key tasks, issues and findings to the Management

Experience and Qualifications Required

3-5 years Identity and Access Management experience. B.E/MCA/B Tech Any Graduate or preferably with diploma in Computers preferably from reputed institute.

Must Have

• Experience in transformational project for IAM technologies.
• Very good understanding of operational processes, listed in key responsibility areas
• Knowledge and understanding of Identity and Access Management fundamentals & technologies. Working Experience with NetIQ IAM technologies such as NetIQ eDIR (Identity Manager), RSA Aveksa Compliance Manager and knowledge of Sailpoint IIQ/Identity Now Solution
• Knowledge and understanding of account and Entitlement aggregation
• Database, SQL and Basics of Shell Script skills
• Understanding of Role Based Access Control, Risk Based Access Control, Role Engineering techniques, and analytical skills
• Ability to work with multiple stakeholders

Good To have

• Knowledge of Information Security Concepts and Domains, primarily in Access Control
• MCSE, ITIL, ISO 27001, CISA, CISM, CISSP will be an advantage
• Understanding of emerging technologies and corresponding security threats
• Self-motivated, flexible, with a ‘can do’ attitude

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.