UK Health - Level B2 (Sr Analyst)

UK Health Delivery

UK Health Delivery is seeking candidates for the following position based in the DLF, Gurugram office:

Senior Analyst – B2

What can you expect?

Mercer is the global leader for trusted human capital services and products. The Health Delivery team at Mercer delivers a comprehensive suite of Health solutions across geographic boundaries, offering solutions globally

The incumbent in this role will ensure world-class service delivery to the UK clients. This position is responsible for various professional activities for assigned moderate portfolios, including processing transactions, administration of Healthcare & Protection policies (covering Renewal and Market Review process). The role will focus on:

• Processing of tasks for UK health insurance products – like GLA, GIP, PMI, Dental, etc
• Interpretation of policy terms and client requirements to draft Renewal or Market Review Report
• Good understanding of claims Underwriting process
• Communication with UK team to enable scheme analysis and portfolio management
• Enter, validate and provide data analysis for various data used in renewal process (employee headcount movement, claim history, underwriting details, premium changes etc.)
• Prepare various documents that are used in placement process and distributed by local client contacts to clients (Proposals, RFQ, Confirmation of Placement, Renewal Report, e-mails
• Creating reports, perform data analysis, including presentation of data insights
• Ownership of delivery on assigned work through self-planning and monitoring of all activities
• Focus on the culture of First Time Right
• Timely follow up with onshore for any process related questions
• Providing timely updates to PCs, and TLs
• Adhere to process documentations (e.g. SOPs, PMAPs, Exception Tracker etc..)

What is in it for you?

• Medical insurance, personal accident insurance, group term life insurance from the day you join us
• 10 holidays along with 20 earned leaves, 7 sick leaves and 7 casual leaves in a calendar year
• Shared Transport (Provided the address falls in service zone)

We will count on you to:

• Learn the process effectively and efficiently.
• Responsible for processing all tasks within the defined timelines
• Delivering quality output
• Sharing status updates with PCs/TLs on assigned tasks
• Communication with UK team to enable scheme analysis and portfolio management
• Ensure adherence to communication calendar
• Adhere to process documentations (e.g. SOPs, PMAPs, and Exception Tracker etc.)

What you need to have: 

• Minimum 2 years of experience
• Health products knowledge for UK Markets (preferred)
• Good Interpretation and decision making skills
• Good at arithmetic calculations
• Strong command on MS office applications (Word, PowerPoint)
• Advanced knowledge of MS Excel (must)
• Good communication skills, both verbal and written
• Advanced Logical, Data Analytical & Data Mining skills
• Good analytical and research skills, attention to details

What makes you stand out?

• Good knowledge and experience in health insurance
• Good Communication Skills
• Strong analytical and research skills, attention to details