Responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. Specifically,
Weighs, grinds and packs beverages per customers’ orders according to Company guidelines.
Responsible for performing the following tasks to the highest standards:
Receive orders and serve customer requests completely in a timely manner
Take food orders and assist the floor team with deliveries as required
Understand menu content, any menu changes, and promotional activities
Keep your service area clean, tidy, and well-prepared
Efficiently manage the proper settlement of all customer accounts
Answer guest queries in a polite and helpful manner
Requirements
Min 3years work experience in Branded Coffee Cafe
Should be able to communicate fluently in English
Good interpersonal skills and customer care skills
