ترجم إلى العربية

الوصف الوظيفي

*To provide first line trouble shooting (root cause of problems), repairs, installation, demonstration, on the vast majority of standalone and connected Products within their portfolio.
*To maintain customer satisfaction to the highest level by delivering the highest quality service and reducing customer complaints to the lowest level.
*To achieve a high first time fix rate and minimum repeat calls with the most cost effective use of labor time and parts.
*To write a full/clear service report after each repair describing the problem, the action taken, and the parts used and to include also the customer signature the arrival, repair time. And the counter reading.

المهارات

-Systematic thinking and analytical skills, Problem solving skills, Computer skills, Coordination skills, Communication Skills

الخلفية التعليمية

Electronics