https://bayt.page.link/v1TUmrkCw1dqRip19
أنشئ تنبيهًا وظيفيًا للوظائف المشابهة

الوصف الوظيفي

The call center is in charge of answering customer calls, listening to their concerns, and solving problems. They handle both inbound and outbound phone conversations with clients to make sure everyone quickly gets the help they need.


Core Responsibilities:

  • Takes customer calls and provide accurate, satisfactory answers to their queries and concerns, to ensure customer satisfaction.
  •  Takes customers’ orders to ensure accurate and detailed documentation of their orders.
  •  De-escalates situations involving customer satisfaction and maintains ensure patience when providing assistance and support.
  • Handles and resolves customer complaints regarding product sales to ensure the level of service
  •  Builds lasting relationships with clients based on trust and reliability to ensure continuity of relationships.
  • Uses programs, databases, scripts and tools appropriately to ensure effective workflow.
  •  Understands and strives to meet or exceed call center standards to ensure excellent consistent customer service.
  •  Makes sales or recommendations for products or services that may better suit client needs to ensure a trusting relationship with the customers.
  • Taking table reservations, anf 2nd floor venue reservations for Daimeh and sharing menu to ensure that customers' inquiries regarding bookings are correctly answered.
  •  Follow up calls on the catering orders to ensure taking feedback from customers
  • Answers inquiries on handicraft showroom items, and place order for local deliveries and follows up to ensure customer orders are properly met

تفاصيل الوظيفة

منطقة الوظيفة
عمان الأردن
قطاع الشركة
المنظمات غير الربحية
طبيعة عمل الشركة
منظمة غير ربحية
الدور الوظيفي
خدمة العملاء ومركز الإتصال
نوع التوظيف
دوام كامل
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
1

المرشح المفضل

الجنسية
الأردن

Who we are: Established in 1995, Jordan River Foundation (JRF) is a non-profit, non-governmental organization (NGO), chaired by Her Majesty Queen Rania Al Abdullah. Driven by values of social justice, impactful interventions to alleviate poverty, and empowering the community with a focus on women and youth, JRF implements various programs to achieve its mission of transforming Jordanian communities. JRF has been a major player in Jordanian community development, bringing forth over 20 years of experience to local community development, and supporting homegrown solutions that engage communities and address local challenges, but most importantly placing the wellbeing of children center-stage. Our programs and mission: It is through implementing its programs that JRF realizes its mission of empowering communities and promoting child safety and protection. The holistic approach used in JRF programs is unmatched in the country, and even the region, where using services like case management allows for effective intervention. Whether it’s supporting entrepreneurship or helping families maintain their unity, JRF makes every step count. The Foundation has two main programs and a multitude of services, initiatives, and community centers that carry its mission to empower communities and promote family and child safety. Program beneficiaries here are the biggest testament to JRF’s impact; JRF initiatives have succeeded in creating sustainable livelihoods for individuals and communities, as well as in creating healthier families.

هل تحتاج لمساعدة في إضافة الكلمات المفتاحية المناسبة لسيرتك الذاتية؟

اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.

لقد تجاوزت الحد الأقصى لعدد التنبيهات الوظيفية المسموح بإضافتها والذي يبلغ 15. يرجى حذف إحدى التنبيهات الوظيفية الحالية لإضافة تنبيه جديد
تم إنشاء تنبيه للوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.
تم إلغاء تفعيل تنبيه الوظائف المماثلة بنجاح. يمكنك إدارة التنبيهات عبر الذهاب إلى الإعدادات.