The Quality Engineering Lead is responsible for supervising Quality Engineers (internal or external), as well as performing both manual and automated testing on our applications, including our mobile, cloud and enterprise product suites. They will work closely within the Quality Engineering team and Project Teams to test enhancements to existing products, bug fixing, new product launches, and to resolve associated technical issues. They will work closely with a Project Team to write and implement test plans, create test cases and perform regression testing to ensure our product offerings meet Avertra standards prior to product release dates. As a lead, they will be an integral part of the Quality Engineering Group, contributing to planning, mentoring and group knowledge. In addition, they will be an integral part of the Scrum team, using their quality expertise to be fully engaged in the Agile process.
Main Job Responsibilities
Design and implement quality process, and quality metrics for cloud and on-premise based application
Analyze changes and new features to the product based on functional and design requirements, recommending appropriate test strategies
Allocate and manage work of other team members
Develop test plans and specifications and implement/code test cases
Drive product test-ability into product requirements
Ensure test case design and execution methodologies are technically sound
Continually increase the complexity of functional test suites
Perform hands-on testing for complex features or on demand
Interact with customer support to collect data and identify areas of the product that may not meet supportability and quality standards. Develop a plan/proposal/design for addressing such issues
Participate with the Quality Assurance team in defining and managing quality assurance processes and procedures
Work very closely with the PO and Engineering teams to understand the product features and mentor other team members
Create goals for the team and also write performance appraisals of team members.
Interview, Hire and train Quality Engineers
Drive increased efficiency across the teams, eliminating duplication, leveraging product and technology reuse
Work cross functionally with other business departments to align activities and deliverables
Deliver resource strategy and plans, including use of 3rd parties/partners, etc., in support of development and support activities
Elaborate on other testing products like Testing Matrix, Validation Checklists, Test Plans
Elaborate and lead the execution of automation strategies
Estimate delivery schedules for the QA activities, track and deliver the activities as per estimations
Lead the activities to pursue quality certifications of the company, products and/or projects like SOC, IEEE, and other known industry standards
Deliver Reports on the different activities carried out by the Quality Assurance department
Plan, coordinate, lead, establish directives and best practices, report the automation of the testing of the projects and features using Tricentis Tosca
Requirements Needed Competencies
Communication for Results
Problem Solving
Accountability
Analytical Thinking
Strong coaching and mentoring skills
Able to work under minimal supervision
Ability to work in a team environment
Willing to work with people in remote sites or different time zones
Leading skills
Time management skills
Proactive
Excellent communication skills
Problem Solver type
Innovative and enjoy learning new technologies
Willing to work in a fast-paced environment
English Language – Advanced Level
Education
Bachelor's degree or higher in Computer Science
Experience
8-10+ years in Development, QA and Release management
Knowledge, Skills and Abilities
Business Acumen:
Strong problem-solving abilities and capable of articulating specific technical topics or assignments
Ability to architect testing strategy for complex on-premise and cloud products
Experience in testing scalable and highly available distributed systems
Expert in breaking down problems and estimating time for development tasks
Working experience on - Manual Functional Testing - User Interface Testing - Defect Tracking - Compatibility Testing
Leadership:
Demonstrates clarity of thinking to work through limited information and vague problem definitions
Influences through others; builds direct and "behind the scenes" support for ideas
Proactively identifies and removes project obstacles or barriers on behalf of the team
Shares knowledge, power, and credit, establishing trust, credibility, and goodwill
Demonstrated ability working in a fast-pace software development environment & managing remote teams
Personal Attributes:
Excellent communication skills and the ability to interface with senior leadership with confidence and clarity
Skilled in providing oversight and mentoring team members. Shows ability to effectively delegate work.
Good oral and written communication skills
Preferences
Master’s degree in Quality Assurance processes
Quality Assurance related certifications
Tricentis Tosca knowledge or certifications (Automation)
Performance Testing knowledge
Mobile Testing
Accessibility Testing (ADA)
Benefits What can we promise you:
You’ll join a global family of awesome, passionate people that are working together to build a sustainable, scalable ecosystem committed to using logic to create a better experience.
We want you to help us become better. You will be empowered to drive change and innovate.
That we will invest in you. We will give you the opportunity to master your domain and drive excellence.