Senior Catalog Lead
at Careem Amman, Jordan Careem is building the Everything App for the greater Middle East, making it easier than ever to move around, order food and groceries, manage payments, and more. Careem is led by a powerful purpose to simplify and improve the lives of people and build an awesome organisation that inspires. Since 2012, Careem has created earnings for over 2.5 million Captains, simplified the lives of over 50 million customers, and built a platform for the region’s best talent to thrive and for entrepreneurs to scale their businesses. Careem operates in over 70 cities across 10 countries, from Morocco to Pakistan.
About the role The Senior catalog lead fully owns the Catalog experience journey for Food on Careem Super App. The role ensures that the content our customers view as soon as they look at the restaurants and shops, is of top quality and standard. Food lovers and people with knowledge around nutritional values are encouraged to apply!
What you’ll do
Manage the cataloging by setting up the right processes and SOPs. Work towards centralization of the external resources to support all commercial markets. Work closely with market leads and commercial teams to ensure timely and effective execution of regular and ad-hoc projects. Safeguard the quality and ensure measures are in place from A to Z to maintain that across all levels. Motivate and engage the teams by working on their performance, learning and growth. Develop reporting cadence, provide regular updates and visibility. Train and coach the team members on a regular basis to keep them engaged and to ensure the quality of work improves. Share regular feedback with the manager and peers for areas of improvement and better implementation of projects.
What you’ll need
Bachelor's degree from a reputable university. Be based in Amman, Jordan. Previous experience of working with e-commerce/ delivery platforms in a similar role that involves cataloging and onboarding. Prior experience of leading a team (Experience of leading and managing outsourced teams with HC above 20 would be preferred) English and Arabic fluency is a must Strong communication skills, comfortable communicating with the vertical leadership and other relevant stakeholders on a regular basis. Strong analytical skills (MS Office proficiency specially Excel and PowerPoint is mandatory)
What we’ll provide you
We offer colleagues the opportunity to drive impact in the region while they learn and grow. As a full time Careem colleague, you will be able to:
Work and learn from great minds by joining a community of inspiring colleagues. Put your passion to work in a purposeful organisation dedicated to creating impact in a region with a lot of untapped potential. Explore new opportunities to learn and grow every day. Work 4 days a week in office & 1 day from home, and remotely from any country in the world for 30 days a year with unlimited vacation days per year.* Access to healthcare benefits and fitness reimbursements for health activities including gym, health club, and training classes.
