- Monitor the operation and security of all computer hardware and software to ensure a smooth operation
- Maintain an accurate inventory for hardware and software to maintain an organized environment
- Respond to enquiries from users and help those resolve their problems
- Coordinate with the suppliers to solve complains and reports
- Maintain all users’ access request and authorizations as per the standard
- Follow company policies related to security and operation of computer system to ensure business safety and integrity
- Ensure that all end users are well trained in the different systems so all the applications are utilized efficiently
- Operate in a safe and environmentally friendly way to protect guests’ and employees’ health and safety, as well as protect and conserve the environment
- Comply with the hotel environmental, health and safety policies and procedures
