Sales Operations Administrator

CNS (Computer Network Systems) is a technology company in the middle-east & has over 30 years of successful achievements and long-term partnerships with distinct customers across the region.

We are an IT distributor & our expertise are in Banking & Financial Service Insurance, Technology Enablement, IT Outsourcing, Cyber security, Digital Infrastructure, Hybrid Cloud, Digital Workplace, Customer Experience, Digital Transformation, and Block Chain.

We are a Part of the Ghobash Group of Companies, CNS spread across the region with offices in Abu Dhabi, Dubai, Oman, and Kuwait providing a holistic approach that covers all aspects of information communication technology system integration, consultancy, operation, managed services, and IT outsourcing.

CNS also has state-of-the-art network operation centers in Abu Dhabi and Dubai that develop in-house software and applications providing end-to-end solutions to our customers and partners.

Sales Operations Administrator is required to track business results, perform cost-benefit analyses and monitoring production KPIs, manage all business operations and set goals across the entire organization and ensure that all business functions are in line with our strategic goals.

Job Description : 

• Work closely with the stakeholder to manage the sales forecast process.
• Coordinates sales planning, and budgeting processes used within the sales organization.
• Drive operations compliance with CNS Policies & processes in collaboration with PMO and Finance
• Lead all operation excellence and sales discipline process including the creation of related templates and timetable: QBR/Territory Plans/ Account Plans/ Opportunity Plans/ Forecast calls /Renewal follow up etc. 
• Monitoring and analyzing key sales and business performance indicators and trends to drive strategic and tactical business decisions and also coordinating and ensuring accuracy of sales forecasts.
• Ensuring sales process adoption and compliance and also identifying opportunities for improvement in the sales process and systems to ensure greater sales effectiveness and efficiency.
• Manages the CRM tool ensuring that all opportunities and quotes reported by the sales team are entered and progressed correctly
• Ability to analyze various sales and booking characteristics, and report on sales metrics and performances
• Work with the sales team on any operation issue related to their sales activities and help resolve them working with the internal team
• Owner of the bid management requirements in Oman office which inlcudes preparing winning bids, whilst taking ownership of the end-to-end bid process and insure consistency in bid appearance.

• Diploma/degree in Commerce, Marketing, Business Administration or related field.
•  Prior experience in a similar role would be a plus.
• The role is for Omani national.
•  An analytical mind as well as a strong commercial acumen.
• Proactive and possess excellent interpersonal and communication skills.
• Working well in matrix environments requiring the job hold to work with a wide range of stakeholders 
• Familiarity with databases and sales software