Leader - Change & Transformation

Role Summary

The role is responsible for creating the strategic blueprint for delivery execution of the organizational change and transformation efforts of malomatia and planning and developing the capabilities for relevant units and departments for seamless execution. He/she is also responsible for supporting the formulation of the change management plan and heads the steering committees of all units/functions/departments related to organizational change and transformation initiatives.

The role holder plays a key role in delivering the transformation agenda, focusing on identifying and driving opportunities for significant change. He/she will be responsible for leading the development and implementation of ambitious, complex, and multi-faceted transformation programs, including elements of system redesign, remodeling of services, culture/ behavior/ mindset changes and delivery of savings

Strategic Responsibilities 

1.  Assist the Chief Strategy and Transformation Officer in the development and implementation of corporate change and transformation initiatives.
2.  Guide organization by establishing a change management strategy for transformation to enable realignment and ensure teams are provided with sufficient support in understanding and adapting to any fundamental change in business operations.
3. Understand the business architecture, integrate process frameworks for the organization and develop and own the roadmap to proposed change that can help drive organization maturity.
4. Enhance capabilities of relevant departments and units that ensures seamless execution of corporate change and transformation strategy.
5. Collaborate with all internal stakeholders to develop a change management plan for successful implementation of corporate strategy.
6. Determine KPIs to measure corporate performance to determine effectiveness of strategies in place and identify areas of improvement to ensure efficiency
7. Handle issues encompassing change management procedures, prioritization of projects, and resource allocation in line with malomatia’s standards. Address any alerts emanating from the process to the CSTO for recommendation.
8. Work with Leader – Enterprise Risk Management to ascertain risks and opportunities in corporate change initiative and identify business adjacencies that can drive innovation in strategy design.
9.  Lead the development of key reports for business leaders with insightful inferences and the creation and application of insights for commercial deals and decision making. 
10.  Implement governance of and compliance with malomatia’s existing strategic policies and procedures.

 Operational Responsibilities 

1.  Lead and co-ordinate a portfolio of strategic projects related to organizational change and transformation initiatives to accelerate go-to market and drive commercial outcomes.
2.  Ensure alignment with the balanced scorecards of the company. Assist the Chief Strategy and Transformation Officer in overseeing projects that are company-wide and strategic in nature and have a direct impact on business plans of the company through the Project Management team function.
3. Understand overall client needs and trends and frame the overall transformation strategy and objectives to analyze large amounts of data and drive key insights.
4. Oversee the strategic progress of the change initiatives and provide feedback with respect to forecast completion, schedules, and budgets to identify issues that may affect future project planning and prevent project cost overboard. 
5. Ensure financial soundness and alignment for any recommendations by develop quantitative analysis to support them, considering competition and innovation. 
6. Provide clear, concise, and persuasive executive level communications and reports which assists in prioritization of initiatives and high impact decision making.
7. Stay updated with commercial and business landscape scenario to provide foundational context for essential strategic projects.
8.  Engage with unit and departmental heads to identify disruptive growth and efficiency opportunities to achieve performance targets and gain market visibility.
9. Oversee the preparation and facilitation of planning sessions with the top management.

 People Responsibilities 

1. Ensures the culture of the function is aligned to the overall culture and ways of working of malomatia.
2. Provides strong, dynamic leadership that mentors, develops, and guides employees to efficiently perform and achieve customer delivery excellence. 
3.  Provides guidance and direction to direct reportees by managing their performance through appropriate feedback and counseling. 
4. Fosters high level of employee engagement and retention of talent 
5. Supports leadership & functional capability building initiatives through training as per organization’s guidelines