Job Summary
To monitor staff, oversee leasing and market performance, build university relationships, implement leasing Policy and Procedures, and holding the staff accountable to meet leasing goals. The Leasing Manager is responsible for building and training a strong leasing team and developing and executing the leasing plan.
Job Responsibilities 1
Conduct tours, diligently pursue the close of each sale, perform follow ups, and complete leasing paperwork with prospective residents
Guide and support leasing agents with completing the sale if necessary.
Ensure the leasing team has the required sales and marketing materials to complete sales
Ensure the leasing office, lease documents, and marketing materials are up to date
Administer and review all lease paperwork
Create annual marketing plan and ensure execution of all marketing tactics outlined.
Plan and implement the annual renewal leasing campaign
Complete regular market surveys
Continually evaluate the marketing plan and budget based on pre-leasing velocity and resident/staff feedback to make improvements to the plan and/or adjust for new opportunities or when tactics are not effective
Coordinate, staff, and attend all campus events that are related to on or off campus housing
Hire and train leasing staff. Ensure their understanding and execution of Campus Advantage’s policies for leasing and marketing.
Provide motivation and oversee sales goals on a daily basis
Train and supervise leasing team to ensure that they are conducting tours, diligently pursuing the close of each sale, completing follow ups, and executing the leasing paperwork thoroughly and correctly
Manage all lease files and ensure that they are accurate, complete, and organized
Ensure all executed lease files are entered into the leasing database
Maintain the overall filing system for all current, future, and in-progress lease files, including the physical files
Set a high standard for cleanliness and organization in the buildings and grounds, and ensure staff members at all levels are following the same
Inform the Property Manager and Regional Manager of any concerns related to the physical condition of the common areas, individual apartment units, or amenity areas
Conduct inspections of model units at least once per day to ensure they are in pristine condition, and make sure any uncleanliness or disorder is quickly remedied
Assist the management team with weekly reporting and weekend update reporting
Complete tasks as assigned by your supervisor and Property Manager
Notify Property Manager of any office supplies, lease forms, and/or marketing materials to be ordered
Ensure the office is opened and closed at the designated times and that opening/closing checklist is followed
Job Knowledge & Skills
• Excellent interpersonal communication skills, including the ability to motivate and lead a team
• Strong problem-solving skills and the ability to quickly find answers to questions and apply them to issues at hand
• Communicating effectively is a needed skill both written and verbal
• Marketing skills: apply technology / social media to build vendor and client relations
• Computer skills and software knowledge, preferably MRI
• Reviewing lease documents including leases, amendments, assignments, terminations, etc. prior to signature
• Experience working in a “high volume†sales, leasing, retail and or shopping center management functio
• ERP knowledge preferably SAP functional skills are a requirement to be successful in this role.
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