Porter / Bellman position open for applicants with the below minimum qualifications and are willing to work in Qatar. Employer is a well-known group of companies in Qatar.
Responsibilities
Opening the front door for guests, direct them to the check-in desk
Show the checked in guests to their rooms, make sure that everything in the room is in order (check the lights, ventilation, and heating)
If any equipment is not working properly, report this to the maintenance department so that it can be repaired
Introduce the features of the room to the guests, explain them how to use the airconditioning system, audiovisual systems and equipment, electronic do not disturbsign system, coffee making unit, minibar and telephone.
Give guests information about directions, the hotel, hotel area and local tourist attractions
When guests have checked out offer assistance with luggage (store it or carry to the vehicle)
Giving directions to places of interest, sightseeing, shopping areas
Delivers all guest messages/faxes/letters/parcels to the guestrooms.
Run errands requested by the Front Desk staff (e.g. buying theatre or opera tickets)
Loading and unloading luggage from/to the vehicles
Coordinate the traffic of vehicles in front of the hotel (guests' cars, limousines, taxis, minivans, buses)
Provide car valet service: drive the guests cars to and back from the Hotels designated outsourced garage.
Maintain good relationship with all the departments of the hotel.
Follow all health & safety policies.
Implement, maintain and continue to improve departmental policies, procedures and service standards.
Carry out any other duties requested by Front Desk Agents or Front Office Manager
Responsible for maintaining a clean and tidy work area at all times (including the lobby and the area of the hotel entrance)
Attend all meetings and trainings assigned by the Front Office Manager
Requirements/Qualification
At least HS graduate
2 years' experience in restaurant or related experience
Good communication skills
Good interpersonal skills
Customer service skills
Clean-cut, presentable appearance and well groomed
Good team-player
Very attentive and be able to think on his feet
Extremely agile as the job demands speed and efficiency in its execution.
