About the role:
As QHSE Officer for HIA Lounges, you will be responsible for monitoring quality, health, safety (both occupational and food) and environment, to assess risk, and identify actions to reduce potential hazards. You will perform workplace investigations and respond to incident reports within hub lounges. You will ensure compliance to local and international QHSE standards. This position provides QHSE guidance to hub lounges and supports the operation in order to maintain and continually improve the organization safety culture and performance.
- Assist in implementing and improvements of QHSE management systems, processes and procedures by continuously ensuring efficiency to support lounge operations in accordance with QR Group Safety and Security Department. Monitor compliance by ensuring standards are in line with local and international regulations (i.e. ISO 22000, ISO 9001, ISO 45001 and IENvA etc.)
- Ensure and consult best way of food processing, preserving, packaging, storing and delivering/serving. Carry out food samples, staff and environmental microbiological tests to ensure the safety of food and food preparation environment and provide consultation when required.
- Actively participate in the QHSE incident investigations and prepare reports and take required actions in consultation with management.
- Develop, facilitate and review QHSE risk assessments by conducting inspection, audits, evaluation of reported incidents and corrective action etc. for routine and non-routine activities to ensure continuous improvement of standards.
- Record QHSE key performance indicators on a monthly basis and issue reports to the lounge management Suggest and advice changes to ensure continuous improvement on any additional effective KPIs to be added in the system as part of continual improvement
- Ensure that standard operating procedures are in place and monitoring that these standards are consistently followed and maintained within Qatar Airways HIA Lounges as per QHSE international standards.
- Follows up on the preventive and / or corrective actions identified during the audits / inspections and monitors the timely closing of the actions in coordination with other departments
- Work towards getting industry certifications / re - certifications for the department and the company in regards to QHSE, compile and prepare documents required and ensure necessary process is implemented operationally.
- Supporting QR Procurement Team in assessing suppliers' quality, safety and sustainability performance and specify requirements of raw materials, food products, OHS supplies to ensure safe high quality purchases.
- Conduct food safety, hygiene, OHS and sustainability related briefing for HIA Lounges staff who can contribute to the level of conformance on a regular basis with assessments to ensure that the intended message is communicated.
Qualifications
Qualifications and Experience:
- An ideal candidate will have a minimum of High School Qualification / Vocational Qualification / Diploma and 4 years of job-related experience OR Bachelor's Degree and 3 years of job-related experience
Essential
- At least 2 years of job related experience in airline lounges
- Experience in handling customer / staff safety, food safety, quality related incidents.
Preferred
- Experience in Food Safety industry or Food Safety Management Systems
- Auditor Certification in ISO 22000, ISO 9001, ISO 45001 or FSSC 22000
- Experience in IATA Environmental Assessment
- NEBOSH IGC
- Other related QHSE certificates
Job Specific Skills:
- Excellent oral and written communication skills for preparing and presenting reports and schedules.
- Ability to foster teamwork among team members.
- Excellent interpersonal skills for facilitating relationships with decision-makers.
- Creative problem-solving skills to gather relevant information to solve planning issues.
Application Guidelines
Employees must submit applications through internal vacancies portal (via GEMS) only.
Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.
· All internal candidates can only have three active applications at any point in time.
· All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
· All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
If you are Cabin Crew or Deck Crew(Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role.
