Your web browser (Chrome 121) is out of date.Guest Experience Agent - Holiday Inn & Suites Al Khobar
Hotel Brand: Holiday Inn
Location: Saudi Arabia
Hotel: Al Khobar (DHASA), 2532 Khadim Al Haramain Ash Sharifain Rd, Al Olaya Dist
Job number: 104270
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Welcome to Holiday Inn & Suites Al Khobar. At this truly first 5 Stars Holiday Inn & Suite in the World, you'll discover modern design, friendly service, and a wonderful location. In addition to being close to the Eastern Province’s business hubs and commercial district, we are also only a short drive from the Khobar sea-front promenade and steps away from Dhahran Mall. Three worldly dining outlets await you; a fine dining Indian Restaurant that will take you on a culinary journey with the very best of Indian spices, an Italian Restaurant that’ll pamper your taste buds with fresh ingredients, and an all-day dining restaurant that serves international and continental delicacies like no other. Guests may take advantage of a variety of amenities like a swimming pool and an award-winning Spa & Health club to Relax and unwind. With more than 4,000 square meters of meeting space, we have what it takes to cater your business needs, from small board meetings to big conferences and wedding hall; We always have business and leisure travelers in mind. We provide the perfect spaces to connect. Whether it’s flexible meeting spaces for you to host your clients, or celebratory dinner after a successful pitch, we’re there to meet your needs and do your business brilliantly. With rooms, technology, and more space to connect, just imagine the memorable moments you’ll create when everyone gets together for a group, event, or a meeting.
A little taste of your day-to-day:
Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments
Your Responsibilities:
Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience of OPERA is mandatory. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus
What you can expect from us:
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing
Framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.
So, join us and you’ll become part of our ever-growing global family.
Travel is a journey. We help make it a joy.
Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. At Holiday Inn®️ we thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are our specialty. We should know, we’ve been on our journey since 1952. So if you can help us spread the joy of travel to all, we’d love to give you a warm welcome to the Holiday Inn®️ family.
