Pre Sales - Channels Manager

Gulf Business Solutions (GBS) is the leading information and technology solutions provider in the kingdom of Saudi Arabia. Since we started as a business more than thirty years ago, we have grown to an enterprise supported by over five hundred employees, with a rich portfolio of products and services ranging from printing systems to end-to-end digital transformation solutions. GBS enables organizations and businesses in their journey to a digitalized business environment with cutting edge Information and Technology Solutions. We source and select only the most advanced products and solutions through the many strategic partnership we’ve developed over the years with some of the world’s leading technology companies. GBS represents GCG-Enterprise Solutions and CNS Middle East, operating as an umbrella company for both brands in KSA.

Job Purpose

The job holder is responsible for the end-to-end completion of proposals, quotations, bids, and tender responses, which are both technically and commercially compliant with the client’s specifications. The job holder collaborates with principals, manufacturers and suppliers for post order support to the customers.

Job Responsibilities

• Accurately interpret client’s technical specification and produce a compliant technical proposal scope that addresses customer requirements; offering solutions that optimize value for both the customer and the firm.
• Accurately interpret client’s commercial requirements and ensure any commercial or contractual risks to the company are identified and escalated to the Line Manager
• Ensure proposals pricing and estimating is in line with company’s agreed strategies on sales and marketing, charge out rates and availability of engineering resource.
• Act as a single point of contact for client and undertake a negotiating role when preparing cost proposals.
• Arrange and take a lead role in ‘bid review’, ‘bid clarification’ and ‘sales handover’ meetings.
• Coordinates closely with sales and service resources in collating accurate data for the preparation of proposals and align solution design with customers’ business requirements.
• Write high quality technical and commercial documents and reports and present them to both internal and external stakeholders.
• Review purchase orders with Sales to ensure compliance with the approved proposal and highlight any deviations thereof.
• Work on deals assigned to the sales team supported, prioritizing effort based on maximizing total impact on team productivity and profit, or as directed by the Line Manager
• Monitors customer support for technical solutions proposed throughout the sales process and alerts the sales and account teams to potential risks of deal closure.
• Timely preparation of detailed engineering proposals for the company’s complete range of products and services
• Collaborate with principals, manufacturers, and suppliers for post order support in the form of drawing submissions, ­­and relevant documentation to the customers while also addressing any queries / clarifications from them.

Pursues additional business development opportunities within customer firms. Collaborates with sales to ensure these opportunities are effectively covered and advanced.

Educational Qualification Requirements:

• Degree in  Computer Science or Information Management from a recognised University or Institution

Skills & Professional Requirements:

• Proficient in Microsoft Office, Word, Excel and PowerPoint, MS Project, MS Visio and AutoCAD
• Experience in working with CRM systems

Experience Requirements:

• 2-3 years of experience in Proposal / Tendering role
• 2-3 years of experience of solution projects comprising Enterprise Solutions
• 1-2 years of Industry experience with fair knowledge of the Software industry
• Familiarity with Commercial/Technical review processes
• Experience in drawing packages such as AutoCAD and MS Visio and MS Project