Service Delivery / FM Expert

General Description of Role and Responsibilities:

• The FM Project Manager is responsible for reviewing the overall FM function, he is responsible for liaising with the Client and ensuring that contractual deliverables are met per the client's requirements.
• The responsibilities of the FM Project Manager include but are not limited to: -
• FM Manager will build a system for them not to be knowledgeable only in running an existing system.
• Guide the client and provide them with strategies to manage the Industrial cities.
• Experienced in all phases of FM including building a complete system of SOPs, processes, and strategies to fulfill clients' visions.
• Preparing FM policies, procedures & business flow charts
• Establishing a performance management system at strategic and tactic levels.
• Provide technical advisory services and support for all client entities.
• Review & assess current FM contracts and recommend enhancements.
• Recommend and implement FM operational enhancements to the client portfolio.
• Responsible for delivering the contractual deliverables.
• Conduct gap analysis for client asset management strategy.
• Develop 5-year FM strategy for the client portfolio.
• Experience in FM contracts management and commercial management.
• Budget preparation CAPEX & OPEX for the FM organization.
• Manage the procurement and implementation of the CAFM system.
• Ensure that systems are implemented and adhered to for the control of work progress, and quality.
• and HSE requirements.
• Establish communication procedures to ensure smooth and efficient communication between the client and the FM team.
• Prepare weekly & monthly reports as per client requirements.
• Maintain excellent communications with client stakeholders.
• Monitor the approved budgets, and schedules throughout the FM service delivery, and report on the same to the client and head office.
• Developing asset life cycles for clients' portfolios.
• Review maintenance regimes and propose enhancements.
• Present case studies for FM operational solutions that have been implemented locally/ globally.

Qualifications, Experience, Knowledge and Skills:

• BSc in Engineering (Civil, or MEP).
• Min 15 years experience in facilities management and operational contracts.
• FM certification, and professional associations such as PMP., and CMP are desirable.
• Proven track record in managing large portfolios.
• Experience in FM consultancy, FM operations, and service delivery.
• Familiar with ISO 55000 implementations.
• Experience with industrial cities is desirable.

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