TAHALUF - Senior Business Solutions & Operations Manager
Full-time
Company Description
is rewriting the events playbook. Its purpose is transformational, its DNA digital, and its ambition unprecedented. Tahaluf is scaling to further increase its lead as the largest B2B Live and On Demand Events organiser in Saudi Arabia: by SQM, Attendance, Colleagues and Revenue.
To scale at this pace requires impeccable local partners, and Tahaluf is proud to enjoy the support and partnership of several Government and Non-Government Organisations that are at the apex of Saudi’s B2B and B2C large scale events scene. In fact, our partners do not just support the expansion of live events in the Kingdom; they are also the partner of choice for heavyweights like Apple, Amazon and AliBaba.
Be part of something BIG! Building on the success of record-breaking tech event , the most attended tech event in the world, Tahaluf is making a huge impact on the global events sector. Tahaluf is bringing iconic brands to the Kingdom of Saudi Arabia, including , which celebrated record-breaking participation at its debut Saudi edition and award-winning cyber-security event , as well as establishing Saudi-born brands, such as, a not-to-be-missed meeting place for the global Food & Beverage industry.
Join our ambitious and highly committed team, who are not afraid to push boundaries and disrupt the status quo. Be ready to be thrown in at the deep end, taking on large-scale projects from day one, under the guidance of a supportive leadership team who will encourage your personal development and offer you new opportunities.
Job Description
We are . We are launching award-winning brands. And we are scaling faster than any event organiser in history. Take a leap with Tahaluf, we are offering you the chance to:
Work within a highly dynamic business with the energy and style of a start-up
Be part of building a business that is launching new products and events at scale
Grab an opportunity to accelerate your career and make a real impact.
The Role
We are seeking a dynamic and results-oriented individual to join our team as a Senior Business Solutions & Operations Manager. This pivotal role combines strategic thinking with hands-on operational management to drive efficiency and excellence across our organization.
As the Senior Business Solutions & Operations Manager, you will lead the identification and implementation of innovative solutions to enhance our business processes and streamline operations. You will play a key role in optimizing workflows, improving productivity, and ensuring the overall success of our business.
Key Responsibilities
· Strategic Planning: Collaborate with senior leadership to develop and execute strategic initiatives that align with organizational goals and drive business growth.
· Process Improvement: Analyze existing processes and workflows to identify areas for improvement. Implement solutions to streamline operations, reduce costs, and increase efficiency.
· Technology Integration: Work closely with Tahaluf’s commercial and technology leadership to evaluate, select, and implement technology solutions that enhance business operations, such as data solution CRM systems, automation software, CMS’ solutions etc.
· Cross-functional Collaboration: Navigate and work collaboratively through a matrix of internal and external stakeholders from all functional areas including sales, marketing, finance, and customer service, to ensure alignment and cohesion across all aspects of the business.
· Performance Monitoring: Establish key performance indicators (KPIs) and metrics to measure the effectiveness of business processes. Monitor performance and implement adjustments as needed to optimize outcomes.
· Team Leadership: Provide leadership and guidance to a team of business operations professionals. Foster a culture of continuous improvement and innovation.
· Risk Management: Identify potential risks and develop strategies to mitigate them. Ensure compliance with relevant regulations and industry standards.
· Vendor Management: Manage relationships with external vendors and service providers. Negotiate contracts and ensure quality and cost-effectiveness of services rendered.
· Business Analysis: Be hands-on in gathering and analyzing business requirements, identifying opportunities for improvement, and recommending solutions to enhance operational efficiency. The ability to effectively multitask and manage priorities is essential in the early stages as the team is being established.
Qualifications
· Bachelor's degree (or equivalent) in business administration, operations, IT or technology management, or a related field.
Qualities & experience
· Proven experience in operations management, business process improvement, or related roles.
· Strong analytical skills with the ability to gather and interpret data to drive decision-making.
· Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
· Demonstrated leadership abilities with a track record of leading teams and driving results.
· Strategic thinker with the ability to anticipate future challenges and opportunities.
· Proficiency in project management tools and business software applications.
· Technology acumen with the ability to understand and evaluate the impact of technology solutions on business operations.
· Ability to work in highly matrixed environments and manage stakeholders at varying levels of seniority.
Additional Information
Core Benefits: Medical Insurance for individual and family
Annual leave – 25 days or 28 days (for senior managers)
Manager and above, School fees contribution, 40,000 SAR per child per year, up to a max of three children
Wellbeing Benefits
Remote working on Sundays
Working anywhere – 1 month every year, or for senior managers and above, 2 months every year
Additional Expat Benefits Only:
Paid visa costs – individual and family up to a max of three children
Paid flight to Riyadh (for you and your dependents)
60 days accommodation or suitable serviced apartment from your arrival date. Alternatively, if you already have accommodation in Riyadh and do not require a hotel or serviced apartment, then we provide a one-off payment of SAR 5,000
SAR 2,500 towards shipping goods/excess baggage costs on production of receipts/invoices
Cost of an Annual trip home - individual only
On leaving the company - paid flight home for you and end of service gratuity payment (if applicable)
Additional Benefits where the Saudi National is relocating within KSA Only:
Paid flight to Riyadh (for you and your dependents)
Relocation costs to cover a hotel room – up to 30 days (single / family room), & Excess baggage allowance of up to SAR 1500
If eligible
TAHALUF - Senior Business Solutions & Operations Manager
Diplomatic Quarter, Riyadh, sa * Full-time
