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I belive70% or more Listening and30% speeking.
Because, listening means is to get more information, understand, analyze and decide
The manager should listen and should speak, but the good manager knows when to listen and when to speak.
Because, listening means is to get more information, understand, analyze and decide,leaders listen, more than they speak " wise peoples listen and act than talken"
Listening to understand - but not listening to respond.
So, More Important is to know how to drive the car.
Listen, Listen, Listen then speak wisely
I think 75% or more Listen and 25% speek. to get more information, understand, analyze to be able to guide and take the right decisions.
In my opinion both are important however like others said if you weigh them together then listening is more important not just for a Manager but for everyone of us.
Manager job is not to manage people or get the things done his/her job is to motivate people and energize his team so they can use their full potential for the organization progress.
The unfortunate thing is that most of the organizations think other way around i.e. they think the Manager's job is to manage people and get things done.
To Listen, only while listening you can have an idea and good judgement. It is fundamental in our family and school as well that we are thought to listen. Our parents and teachers will always tell us, TO LISTEN.
On listening, you will learn something and in speaking is to act what you had learned.
Hi For All... All The Answers Are Correct, But I Would Like To Add Somthing Which May Also Be Effective For Most Managers.. Which Is ; Managers Must Know How To Read, i.e. Reports, Complains, ...etc , Also He/She Must Have A Very Sensitive Analytical Skills For What He Reads
After That Becomes Listening, Then Speaking
Thank You
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