Business Process Manager

What you will do

• Evaluate existing business processes and assess their alignment with current operating models.
• Identify opportunities for improvement and develop strategies to optimize business processes.
• Coordinate improvement efforts with internal stakeholders, ensuring alignment with organizational goals.
• Collaborate with business stakeholders to define project requirements, deliverables, and budgets.
• Oversee the implementation of process improvement initiatives, providing guidance and supervision to assigned personnel.
• Analyze productivity, quality, cost, and time management metrics to monitor process effectiveness.
• Present progress reports and integrate feedback to drive ongoing improvements.
• Define long-term strategic objectives, engage with internal and external experts to determine optimal implementation methods.
• Conduct regular reviews to identify and address bottlenecks, ensuring timely delivery.
• Deliver training for new processes to facilitate smooth implementation.
• Identify and mitigate project risks, communicating effectively with stakeholders.
• Establish effective administration processes and maintain open communication with all stakeholders.
• Prepare and distribute reports on project status and key risk areas in a timely manner.
• Maintain compliant records of process activities for future reference and audit purposes.
• Report instances of unsatisfactory performance to senior leadership promptly.
• Revise and update procedures and policies as necessary to enhance efficiency and compliance.