Job Title:
Business Analyst - Oil Operation and Trade Support
Contract Type:
Permanent
Time Type:
Full time
Job Description:
About us
Gunvor Group is one of the world’s largest independent commodities trading houses by turnover, creating logistics solutions that safely and efficiently move physical energy from where it is sourced and stored to where it is demanded most. With strategic investments in industrial infrastructure—refineries, pipelines, storage, and terminals—Gunvor further generates sustainable value across the global supply chain for its customers. Gunvor, founded in 2000, generated US $50 billion in revenues on volumes of 191 million MT in 2020. Gunvor is the largest independent LNG trader in the world.
Gunvor has more than 1,500 employees and it maintains offices in Geneva, Singapore, London, Istanbul, Shanghai, Amsterdam, Dubai, Houston, and Tallinn with new offices planned in strategically relevant markets.
Scope and summary of the role
The Business Analyst (BA) will join a global team of Business Analysts and will be based in Gunvor’s Istanbul office (Turkey). He/She will report to the Product Owner of Oil Operation & trade support and is expected to guide our organization into the future in his concerned area.
The selected candidate will focus on gathering, analyzing, designing, and maintaining all modules in relation to the Operation Business (deal entry, Contract, Storages,) and Trade support (LC/Doc LC, Back-office, Invoicing, Deal Validation), developed In Gunvor’s in-house CTRM. The candidate should support the Senior Business Analyst in the design and the support of these modules.
Key Stakeholders
- Liaises internally and builds close, collaborative relationships with his user base (Operators, Trade Support, Back-officers) but also the surrounding business areas (Accounting, Traders, Risk..)
- Be part of a large IT Programme of over 100 people ( 40 BA, 35+ DEV & 30+ QA) working in the development of this CTRM and its modules
Key Tasks:
Business Analysis
- Demonstrate service-oriented approach, an understanding of the customer’s business needs and be able to achieve and maintain high customer satisfaction ratings.
- Manage client expectations effectively.
- Serve as a Business Analyst for the hereabove Modules, developing forward-thinking systems and features within the CTRM and outside (i.e Reporting /BI tools)
- Design integrated solutions with other product owners across locations (Finance, Front, Accounting) and commodities (Oil, Derivatives, Metal)
- Work hand-in-hand with a dedicated team of C# (wpf) developers to his/her stream
- Be part of the SDLC for all developments of the CTRM that have been developed in-house from the ground-up for the past 9 years on those topics.
- Keep a constant specified and prioritized backlog of stories to develop and lead the development throughout Daily Stand-up and workshops using DevOps.
- Assist in the migration and transition from Gunvor’s legacy system over to the new CTRM
Daily and Monthly Responsibilities
- Participate in daily standups
- Gather requirements across the group’s location and department (i.e Geneva, Singapore, Houston..)
- Run workshops with Business and IT (dev, qa)
- Maintain an up-to-date list of specifications in DevOps (Taking part actively in backlog refinement sessions with the Agile team)
- Report to the Programme Manager and/or the PMO the progress of your deliveries.
- Train 1st-level support and act as 2nd-level support on the modules you will be responsible for.
- Work hand-in-hand with the QA (testers) in the testing of your stories and always help them improve the regression tests
- Provide quick-wins to your user base (i.e. Using PowerBI report for instance
Essential Qualifications, Skills and Experience:
- Formal education, Engineer or University level or equivalent level of certification and experience.
- Minimum 5+ years of previous relevant professional experience as a Business Analyst
- Proven experience as a business analyst, capable of understanding Operation and Trade Support business requirements and implementing them
- Proven experience in implementation and/or upgrade of CTRM/ETRM, Trading (Physical/Financial) and its associated Operatives modules.
- Good knowledge of the Oil Physical product and its associated Operations.
- Good SQL skills. Ability to debug/write stored procedures
- Experience in providing excellent Customer Service to a local and global user base.
- Expert communicator & team player.
- Team player with the ability to exercise flexibility, and demonstrate initiative to ensure the business needs are met proactively with minimum supervision.
- Good interpersonal skills, especially communication, able to communicate technical solutions to non-technical users, in a multi cultured working environment and able to cope in stressful/difficult/conflict situations in a serviced oriented manner.
- Highly organized and possess analytical and problem-solving skills.
- Be self-motivated and creative and able to work with minimum supervision.
- Understanding of database design, SQL and Report generation within business applications.
- Fluent in English (spoken and written).
- General skills in ICT technologies.
Desirable Skills and Experience:
- Experienced in the design of In-House systems.
- Ability to do PowerBI reports (or other BI tools)
- Other languages in addition to English will be useful but not mandatory, e.g. French, Russian
- Certifications/experience in any of the following will be very useful: Microsoft software technologies, Software design, development and testing methodologies/concepts, Project management, ITIL., Technical certification
- Good knowledge of Back-office processes (Deal Validation, Invoicing)
If you think the open position you see is right for you, we encourage you to apply!
Our people make all the difference in our success.
