As a Field Service Engineer- in Izmir by using your strong technical skills you will be providing the best-in-class customer service! As part of the Service engineering organization, you will contribute to providing the right data, context, and approach which will change the way we do business and make a difference for our customers.
Your role:
Customer relationship management through the effective use of technical knowledge to install, service, and maintain customer sites.
Assisting in service repair, preventative maintenance, field change orders / installations.
Identifying and solving customer issues, providing the customer with the appropriate communication, and involving Service and Sales teams as appropriate.
Operating under required knowledge of regulatory requirement.
As a Field Service engineer you will be working as a team member of Service delivery team and report to Service Delivery Manager
You will have an opportunity to develop your technical skills in a multinational set up while working in a hybrid model.
A career at Philips comes with all sorts of wonderful benefits. Be sure to speak to your recruiter about benefits in your region.
You're the right fit if:
University degree in Biomedical Engineering, Electrical Engineering, Telecommunication Engineering and Electronics Technology degree or any other relevant engineering major.
Previous hands-on experience servicing medical or other high technology equipment. (MRI, CT, IGT, DXR, US, MA&TC) Preferably demonstrated, repair and troubleshooting skills with experience in one of our modalities appreciated.
Excellent written and verbal communication skills in local language and good level of English
Ability to demonstrate superior customer service skills daily - required.
Driving license and no obstacle for travel
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here.
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