Floor Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A timeless palace between the continents. Proudly standing on the shores of the scenic Bosphorus – the storied strait that links Europe and Asia – our lovingly restored, 19th-century Ottoman palace brings together Istanbul’s ancient architecture, warm Turkish hospitality and contemporary accommodations. Relax in one of our traditional hammams, spend an afternoon lounging around our outdoor pool, and savour Anatolian delicacies as you admire the soaring minarets and towers of the city’s inimitable waterfront skyline. We’ll show you a seldom-seen side of Istanbul during your stay with us.Please note - this is a local position, only candidates with existing work permit in Turkey (either Turkish Nationals or Turkish ID holders will be considered).Four Seasons Hotel Istanbul at the Bosphorus is seeking a Floor Supervisor. Don't miss this unique opportunity to be part of our award winning team, while excelling your career with the world's leading luxury hotel company!
Join our TeamFloor Supervisor works directly and actively support the role of the Executive Housekeeper and Assistant Housekeeping Managers. Responsible for meeting the highest standards of cleanliness for all public and B.O.H - FOH areas which are assigned to the housekeeping department.

Key Knowledge

• Reading, writing and oral proficiency in the English language.
• Thorough knowledge of the tasks performed by the Housekeeping Attendants.
• Basic knowledge of chemical items used throughout the department.

Key Functions

Coordinates with the Executive Housekeeper if any outstanding jobs are to be completed.

Monitors the housekeepers, encouraging them to work efficiently and effectively.

Prepares assignment for the shift and conducts pre-shift meeting; ensures that the work is conducted according to the present cleaning schedule.

Ensures that all equipment's are properly stored at the end of the shift.

Makes requisitions one week in advance. Trains housekeeping employees in order to achieve the standard of cleanliness in guest rooms.

Inspects guest rooms, including VIP, vacant, occupied and check-out rooms, in order to ensure the standards are being achieved by each employee.

Actively participates in FS management training programs.

Monitors the performance of runners ensuring that there are sufficient supplies on the guest floor and the hallways, stairs, elevators, service area, and guest room doors, tracks, linen closets and armoires are maintained according to standards.

Maintains the upkeep of all bedspreads, draperies, carpet cleaning, sheets, bed skirts and furniture refinishing.

Establishes, implements and monitors guest room maintenance and repairs program in conjunction with the Engineering department.

Ensures the department is immaculate, highly organized and well maintained to provide the optimal working   environment for the staff.

Achieves agreed goals in Richey scores; improves scores as agreed.

Monitors and directs progress of all housekeeping staff in rooms that are undergoing deep cleaning. Ensures floor storage areas and closets are kept in an orderly and clean fashion.

Prepares room and floor status report sheets for assigned work areas and assigns room to room attendants as needed.

Provides excellent guest service in all areas of responsibility.

Handles all lost and found items according to procedure.

Previous Hotel operations experience, university degree or equivalent experiences are preferred.

About Four Seasons Hotels Istanbul
A thriving metropolis that connects continents, cultures and religions, Istanbul captivates all who visit. Within this cradle of civilization, Four Seasons provides an oasis of quality and beauty in two unsurpassed locations. Four Seasons Hotel Istanbul at the Bosphorus shines with a modern, almost resort-like experience that welcomes guests with luxurious sophistication. Like staying in a friend’s home, Four Seasons Hotel Istanbul at Sultanahmet greets guests with a warm embrace, and ushers them to a front row seat to culture, peeling back layers of history as they discover more about the world.  

Sky’s the Limit
Four Seasons Hotels and Resorts have been ranked FORTUNE magazine’s ‘100 Best Companies to Work For’ every year since 1998... Come and find out why! With over 120 hotels in 50 countries, Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service.

What to Expect
Competitive Salary & Wages
Private Health Insurance
Excellent Learning and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Business Attire
Complimentary Employee Meals

Discounted Indoor Parking Privileges
… and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http:// fourseasons.com/careers
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs

Legal Disclaimer:

7 Nisan 2016 tarihli Resmi Gazetede yürürlüğe giren 6698 Sayılı Kişisel Verileri Koruma Kanununa istinaden, özgeçmişinizde yer alan kişisel bilgileriniz kurum bünyesinde oluşacak mevcut ve gelecek işe alım talepleri doğrultusunda istihdam amaçlı kullanılacak olup, kişisel bilgileriniz veri tabanımızda gizlilik içerisinde saklanacaktır.

Özgeçmişinizin veri tabanımızda istemediğiniz takdirde contactus.bosphorus@fourseasons.com adresi ile iletişime geçmenizi rica ederiz.