Sales Executive, Groups & Banquets

The Group

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world.

Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. 

The Hotel

Mandarin Oriental Bosphorus, Istanbul has become Mandarin Oriental Hotel Group's second hotel in Turkey. The hotel is located on the European side of Istanbul, in the luxurious residential district of Kuruçeşme, right next to the unique Bosphorus.

Redefining luxury with its sophisticated design and architecture inspired by Istanbul's uniquely beautiful mansions and palaces, our hotel is located on the shores of the Bosphorus with two outdoor pools in the city center with lush and generous gardens, 100 spacious rooms and suites with large living spaces, rich Sunday brunches with Turkish and international cuisine, Novikov Restaurant, the international representative of modern Asian and Italian cuisines; Olea & The Bar, offering the most exclusive flavors of Italian cuisine; Hakkasan, world-renowned for its innovative interpretation of China's traditional Cantonese cuisine; and Bosphorus Lounge, home to delicious snacks and tea-time rituals. The Spa at Mandarin Oriental Bosphorus, Istanbul is the city's most comprehensive health, beauty, and wellness center with 3,500 square meters of The Spa at Mandarin Oriental Bosphorus, Istanbul.

Requirements
-Excellent communication skills in all aspects: verbal, written and non-verbal
-Fluent in Turkish and English. Additional languages would be beneficial
-Professional and appropriate business appearance and presentation
-Quality driven with a passion for excellence.
-Must possess excellent organizational and administrative skills and interpersonal skills
-Outgoing and enthusiastic personality
-Possess high degree of stamina, agility, and flexibility.
-At least 3 years luxury hotel experience

Job Description

• To responsible for business generation as it relates to prospecting and securing catering only businesses on behalf of Mandarin Oriental Istanbul in accordance with the goals and strategies outlined in the annual Sales & Marketing Plan.
• To manage activities related to the sales functions with a focus on building long-term, value-based customer relationships that enable achievement of property sales objectives.
• To focus on the growth and continued production of existing accounts both domestic and international and to develop new accounts that are suitable for the pricing strategy of the property.
• Handling inquiries, preparing contracts, conducting site inspections, arranging menu tastings and leading coordination meetings.
• Responsible for creating and updating accounts, contact profiles and bookings in the Infor / Delphi Sales & Catering system.
• To ensure Banquet Event Order and Group Resume Sheet details are finalized and distributed to all departments concerned.
• To generate reports when requested and within the specified period.
• Converting enquiries into sales and effectively planning Groups with the help of pro-active approach and excellent organizational skills.
• Attending and participating in sales and business development meetings as required.
• To remain updated on catering menus, set-ups, services, capacities, and product knowledge within hotel as well as the specific hotel’s competitive set.
• To monitor sales activities of market competitors and report at sales meetings.
• On weekly basis, preparing an activity report which will cover sales call reports, site inspections, fam trips, new agencies, meetings, entertainment and other functions they participated in during the week and presents to Director of Sales, Groups & Banquets
• On weekly basis, preparing deposit report and presents to Director of Sales, Groups & Banquets