Utility Billing and Collection Clerk

An employee in this position may be called upon to do any or all of the following essential duties:

• Collect and process payment from customers over the counter, through the mail, and from other collection sites.
• Make courtesy phone calls to Electricity company for abnormal meter readings.
• Establish Customer relationship, Ensure collection on time from Customer.
• Prepare work orders for service connections, disconnects, and meter problems.
• Perform a variety of clerical duties.
• Perform data input on cycle billing, meter changes, and files maintenance.
• Prepare reports include utility cutoffs, meter changes, and data analysis.
• Perform related tasks as required.