Overview of the role:
Complete service and maintenance operations such as oil change, tyre services (replacement, balancing, puncture repair), brake replacement, servicing, basic diagnostics and air conditioning re-gas, on all makes and models of car and light commercial (LCV) as per company/manufacturer standards. Role is responsible for contributing to the business’s revenue and customer satisfaction.
What you will do:
Job execution
• Conduct repairs and maintenance on all passenger car and light commercial vehicles • Complete and maintain check sheets and vehicle write ups on the repair order
• Report additional work required on vehicles after completing an EVHC
• Provide Estimations of repairs & services to customer
• Use a range of technology to complete basic diagnostic checks and electronic inspections
Tools, Equipment and Work Vehicle
• Upkeep tools and equipment in the individual company vehicle as per company standards • Proper handling of special tools.
• Housekeeping to be maintained at place of work / area of operation
• Usage of special service tools including Intelligent Testers and Scan tools
• Manage parts inventory on vehicle and returns of unused parts
• Manage personal and working environment Health and safety – ensuring safe working practices maintained
• Environmental control of dangerous substances such as oil and brake fluid
Fix it Right First Time
• Ensure zero repeat repairs • Proper diagnosis and trouble shooting
• Conduct final inspection and quality testing of vehicles
• Achieve high level of customer satisfaction and advocacy
Productivity and Efficiency
• Deliver the desired efficiency and productivity as per targets given. • Manage time on job to ensure the days scheduled work will be completed
• Time management and punctuality at each job
Required skills to be successful:
• Trade Certificate / Diploma in Mechanical / Automobile Eng.
• Must show proven technical expertise in independent servicing, repairs, and component replacement
• Basic diagnostic skills with mechanical and electronic faults • Multi-brand automotive service center, experience in the automotive industry is a must
About the team:
The role will report to the Service Supervisor and you will be working in a busy workshop environment. You will play a crucial role in identifying basic diagnosis issues and resolve issues as per dealer/manufacturer standards.
What equips you for the role:
• At least 5 years of experience on car and light commercial vehicles (LCV)
• UAE clean Driving License is preferable
• Expert understanding of all core vehicle systems • The ability to explain complex faults to customers if required
• Good English communication skills (verbal & written), Arabic and other languages is a plus
Established in the 1930s as a trading business, Al-Futtaim is one of the most progressive regional business houses headquartered in Dubai, United Arab Emirates. Structured into six divisions; automotive, retail, electronics, engineering and technology, real estate, financial services and general services, Al-Futtaim operates through more than 60 companies and maintains a decentralised approach, giving individual businesses flexibility and versatility to maintain a competitive stance. Employing in excess of 20,000 people across the UAE, Bahrain, Kuwait, Qatar, Oman, Egypt, Syria, Pakistan, Singapore and Europe, this approach benefits employees, providing a clearly defined work culture where individuals are empowered with authority and responsibility for their work. The success of Al-Futtaim is attributed to proactively managing change whilst upholding the values of integrity, service and social responsibility. The majority of businesses, built on a portfolio of world leading brands, dominate their sector.
اطلب مساعدة الخبراء لكتابة سيرة ذاتية مميزة.
