Job Title: Communication & Change Management Manager
Location: Middle East - GCC
Package: $6,000 - $8,500 USD per month, plus housing, transportation, & utility allowances.
I'm currently partnering with a global hospitality group with their search for a Communication & Change Management Manager.
The group are arguably market leaders in what they do, having been recognised with multiple global awards over the past 10+ years - and they are now embarking on a very exciting transformation internally, as they are looking for someone who can help spearhead & drive their ERP transformation.
This role will report directly into the Head of Programme Management, and in short you'll ultimately be responsible for delivering effective communication strategies and seamless organisation change as part of the ERP transformation project. Responsible to architect and execute holistic communication frameworks that not only inform but also inspire stakeholders, driving collective vision of the ERP transformation project, and also responsible to help shape the organisation’s culture, optimising stakeholder buy-in and orchestrating change initiatives towards ERP Project and driving the in-scope functions towards the new ways of working with strong HR and business collaboration.
What you'll be doing:
- Develop change and communication strategy and plan for the ERP transformation project.
- Formulate and execute a comprehensive change management strategy tailored to and aligning with the ERP implementation plan considering regulatory requirements, operational requirements and stakeholder expectations.
- Develop and execute communication plans to keep all stakeholders informed about progress, milestones, and changes related to the ERP implementation. Ensure transparency and clarity in conveying information across the organization.
- Contribute to ERP (Oracle/SAP) implementation strategy, including selecting and implementing appropriate ERP system and leading the change for integration of ERP modules.
- Ensure full compliance to design principles and data governance.
What you'll need:
- Bachelor’s Degree or Equivalent with Minimum 8 years of job-related experience.
- University degree/preferably in Communications, Change Management, Organisational Development, Business Administration or related field.
- 8+ years of experience in leading change management in technology/consulting.
- Experience in conducting change impact assessments, developing training programs and measuring change adoption and effectiveness.
- Experience in leveraging data and metrics to evaluate the effectiveness of communication and change management initiatives.
- Certifications in Change Management or Communications.
- Basic understanding and exposure to ERP systems and enterprise solutions.
- Industry specific regulations, compliance requirements or standards relevant to ERP transformation.
- Expertise in software delivery best practice.
