To provide secretarial and administrative support to the assigned executive to ensure the Group and its’ business functions operate to the required standards.
Provide executive support and manage line manager’s diary, appointments, telephone calls, visitors and business travel with the required levels of confidentiality in line with the standards required in order to provide day to day support.
Handle and organise correspondence, key documents and records relating to the Group to ensure all are produced, managed and maintained in line with the required level of confidentiality and standards.
Provide administrative support to the Group by handling queries, petty cash expenses, completing paperwork and ad hoc requests, managing bookings, ordering supplies to ensure the continuous operation of the Group.
Collate information to produce presentations and reports as requested by the line manager to ensure accurate preparation for meetings.
Manage self and team in line with ADCB’s people management policies, procedures, processes and practices to ensure adherence and to maximise own and employee contribution to business performance.
Organise and supervise the activities and work of the team to ensure that targets and objectives are achieved and the business plan is delivered in line with the required policies, processes, procedures and systems.
Implement approved departmental policies, processes and procedures, and ensure employee adherence so that work is carried out to the required standard while delivering the required standards of service to customers and stakeholders.
Manage and motivate the team to ensure they contribute to, and participate in, the identification and implementation of change initiatives, programmes and projects in line with the Bank’s standards.
Demonstrate Our Promise and apply the ADCB Service Standards to deliver the Bank’s required levels of service in all internal and external customer interactions.
